Employee Relations Partner

Baptist Health Care; Pensacola (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Baptist Health Care is looking for an Employee Relations Partner in Pensacola, Florida. This role involves collaborating closely with leadership and team members on employee performance management, engagement, and issues resolution.

The ideal candidate should have a Bachelor’s degree, 5 years of HR experience, and preferred HR certifications. The position emphasizes maintaining compliance with HR regulations and developing strong workplace relationships.

Qualifications

• 5 years of experience as a senior level generalist or HR leader supporting employee relations.
• Bachelor's degree required in a relevant field.
• Certifications in HR preferred (SHRM-CP, SHRM-SCP, PHR, SPHR, CHHR).

Responsibilities

• Manage escalated investigations and team member relations issues.
• Provide consultation on disciplinary action and performance management.
• Guide compliance on various HR issues like EEO and FMLA.
• Analyze HR data to shape process efficiencies.

Skills

Human Resources experience

Employee relations expertise

Conflict resolution

Consultative support

Education

Bachelor's degree in Business Administration or Human Resource Management

Tools

HRIS systems

Job description

Job Description

The Employee Relations Partner works closely with Baptist Health Care leaders and team members, providing consultation in the areas of escalated employee performance management, employee engagement, employee concerns, listening sessions, climate surveys, corrective actions, investigations, and mediated conversations. The Employee Relations Partner ensures consistent application and integration of policies, procedures and practices in support of Baptist Health Care's business objectives. The Employee Relations Partner maintains an effective level of business literacy about operational functions, organizational structure, human resource related key performance indicators (i.e., employee engagement index, turnover, performance management metrics, etc.), clinical quality metrics, process improvement activities, workplace culture, and organizational goals. The Employee Relations Partner plays an active role in supporting organization-wide reward and recognition activities, employee engagement surveys, works closely with counsel on legal matters, provides coaching and consultative support to leaders on employee relations issues, maintains thorough and well-articulated notes regarding investigations, participates in unemployment claims management and may assist with training and development.

Responsibilities

• Conducts and manages escalated internal investigations and complex team member relations issues by gathering and analyzing facts, maintaining proper documentation, and ensures consistent and objective application and integration of Baptist Health Care's policies and procedures.
• Provides effective consultation and case management of issues such as disciplinary action, performance management, resolution of complaints, and facilitation of termination and exit processes for involuntary separations.
• Provides guidance on a variety of human resources related issues (i.e., Equal Employment Opportunity (EEO), wage and hour, harassment, Americans with Disabilities (ADA), discrimination, team member disputes, Family Medical Leave Act (FMLA) to ensure effective, compliant resolutions are established efficiently and within organizational guidelines.
• Assists in identifying team member work life cycle trends to collaborate in development or updating of HR policies, processes and procedures, common tools, templates, and approaches to effectively manage team member relations matters.
• Provides support and advocacy to all team members.
• Establishes relationships with all levels of team members, aimed at enhancing Baptist Health Care's culture, driving proactive team member engagement through attendance at department staff meetings, rewards and recognition events, participating in listening sessions, assisting with climate surveys and other workforce experience events.
• Conducts and manages assigned unemployment claims processing and associated hearings.
• Assists in creating insights from key human resource data to inform and shape team member relations process efficiencies, program improvements, and shares finding with key internal partners to develop and deliver a plan linked to Baptist Health Care's strategic plan and goals.
• Ensures compliance with federal, state, and local laws and regulation, in collaboration with cross-functional HR leaders, HR colleagues and internal counsel.
• Develops and maintains close partnerships with HRBP's to drive Baptist Health Care's business strategy and objectives.

Qualifications

• 5 years of Human Resources experience as a senior level generalist, employee relations partner or HR leader directly supporting employee relations functions.
• Bachelor's degree in Business Administration, Human Resource Management, or other related field, required.
• Certified Professional in Human Resources (SHRM-CP, SHRM-SCP, PHR, SPHR or CHHR), preferred.

Equal Opportunity Employer

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.