Representative Benefits LOA

Tyson Foods; Town of Springdale (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Paid time off

Dental and vision coverage

Job summary

Tyson Foods is seeking a detail-oriented leave and benefits specialist to support LOA management and analytics. You will handle leave requests, coordinate with TPAs, and process STD payments while ensuring policy compliance.

The role requires a bachelor’s degree and 3+ years of related experience, with strong Excel, Workday, and SAP skills. Travel 1–3 times per year, and use ServiceNow for case resolution within SLAs.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years relevant experience or equivalent.
• Advanced Excel, SAP and Workday knowledge; proficient in MS Office.
• Strong communication, with ability to translate technical topics for business users.
• Experience with ServiceNow and HR benefits support practices.

Responsibilities

• Support LOA management, review and process leave requests including FMLA.
• Process STD payments and coordinate with third-party administrator.
• Coordinate return-to-work options with HR and nursing stakeholders.
• Review insurance premium payments for unpaid LOA and run absence audits.
• Resolve absence cases through ServiceNow within SLAs.

Skills

Excel

Microsoft Suite

Workday

SAP

Analytical skills

Communication skills

Education

Bachelor's degree

Tools

ServiceNow

Job description

Job Details:

SUMMARY : This position supports the execution of leave of absence (LOA) management and provides technical and analytical leadership on projects. A key focus is identifying process improvement opportunities, optimizing centralized work, and measuring service delivery effectiveness.

Key Responsibilities

Leave Administration

• Review, approve, and correct non-company leave requests, including: FMLA and Non-FMLA leaves managed by a Third-Party Administrator (TPA) Personal leaves Military leave Jury duty leave Bereavement leave
• Initiate leave requests for seasonal and temporary layoffs.
• Confirm leave balances and manage absences in accordance with company policy.
• Run recurring reports for team members scheduled to return from LOA.

Disability and Leave Processing

• Enter Leave of Absence (LOA) and Short-Term Disability (STD) data.
• Process STD payments.
• Partner with the Third-Party Administrator (TPA) to address overdue leave cases.

Return-to-Work Support

• Partner with HR and Nursing stakeholders to coordinate return-to-work and transitional work options.
• Support team members returning from leave while ensuring compliance with company policies.

Benefits and Compliance Administration

• Review and process insurance premium payments for team members on unpaid LOA.
• Conduct daily absence report audits to ensure data accuracy.
• Resolve absence management cases through ServiceNow while meeting established service level agreements (SLAs).

REQUIREMENTS :

• Education : Bachelor's degree or equivalent combination of education and experience.
• Experience : 3+ years relevant experience or equivalent.
• Computer Skills : Tier II Support - Advanced computer skills related to HCM systems. Must be highly competent in the use of Excel. Microsoft Suite, Workday process knowledge, and SAP
• Communication Skills : This position will interact with and is expected to communicate results/recommendations, and secure buy-in across a broad range of users, stakeholders, and management. Must have the ability to translate complex technical themes into business facing language. Excellent written and verbal communication skills required.
• Special Skills : General working knowledge of key HR Benefit support practices and procedures including team member transactional activities & ServiceNow systems. Experience with process documentation, identifying improvement opportunities and specific measurements to track performance post implementation. Proven ability to manage projects within People Operations using the defined Tyson methodology. Understands how to elevate & drive issues to resolution. Strong analytical and problem-solving skills with the ability to think creatively and develop new processes; Must be detail-oriented and work well in a team environment. Perseveres to locate necessary data and identify creative solutions to enable project completion. Consistently delivers high-quality, timely work resulting in highly satisfied customers. Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment. Passion for learning; and team player.
• Supervisory : No.
• Travel : 1-3 trips per year
• All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Tyson is an Equal Opportunity Employer

All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

Benefits

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

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