Representative Benefits LOA

Tyson Foods; Springdale (AR); On-site; USD 60,000 - 78,000; Full time

Job summary

Tyson Foods is seeking a Leave Administration professional to support LOA management, disability processing, and return-to-work coordination. This role emphasizes data accuracy, policy compliance, and collaboration with HR, Nursing, and external TPAs to optimize service delivery.

Responsibilities include processing LOA/STD data, coordinating with TPAs, and auditing absence reports while ensuring timely and compliant outcomes. Strong Excel and HRIS proficiency are essential for success.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of relevant experience in HR operations or benefits support.
• Advanced Excel and MS Office, with ability to translate technical findings into business terms.
• Experience with HCM systems and ServiceNow.

Responsibilities

• Manage leave requests including FMLA and other leaves (LOA) and coordinate with TPAs.
• Enter LOA and STD data; process STD payments.
• Coordinate return-to-work and transitional work options with HR/Nursing.
• Review insurance premium payments for unpaid LOA and conduct daily absence audits.
• Resolve absence cases in system (ServiceNow) and meet SLAs.

Skills

Excel

Data analysis

Communication

HR systems knowledge

Education

Bachelor's degree

Tools

Workday

ServiceNow

SAP

Microsoft Office

Job description

Job Details: SUMMARY: This position supports the execution of leave of absence (LOA) management and provides technical and analytical leadership on projects. A key focus is identifying process improvement opportunities, optimizing centralized work, and measuring service delivery effectiveness.

Leave Administration

• Review, approve, and correct non-company leave requests, including FMLA and Non-FMLA leaves managed by a Third-Party Administrator (TPA), personal leaves, military leave, jury duty leave, bereavement leave, and initiate leave requests for seasonal and temporary layoffs.
• Confirm leave balances and manage absences in accordance with company policy.
• Run recurring reports for team members scheduled to return from LOA.

Disability and Leave Processing

• Enter Leave of Absence (LOA) and Short-Term Disability (STD) data.
• Process STD payments.
• Partner with the Third-Party Administrator (TPA) to address overdue leave cases.

Return-to-Work Support

• Partner with HR and Nursing stakeholders to coordinate return-to-work and transitional work options.
• Support team members returning from leave while ensuring compliance with company policies.

Benefits and Compliance Administration

• Review and process insurance premium payments for team members on unpaid LOA.
• Conduct daily absence report audits to ensure data accuracy.
• Resolve absence management cases through ServiceNow while meeting established SLA.

REQUIREMENTS

• Education: Bachelor's degree or equivalent combination of education and experience.
• Experience: 3+ years relevant experience or equivalent.
• Computer Skills: Tier II Support - Advanced computer skills related to HCM systems. Must be highly competent in the use of Excel. Microsoft Suite, Workday process knowledge, and SAP.
• Communication Skills: This position will interact with and is expected to communicate results/recommendations, and secure buy-in across a broad range of users, stakeholders, and management. Must have the ability to translate complex technical themes into business facing language. Excellent written and verbal communication skills required.
• Special Skills: General working knowledge of key HR Benefit support practices and procedures including team member transactional activities & ServiceNow systems. Experience with process documentation, identifying improvement opportunities and specific measurements to track performance post implementation. Proven ability to manage projects within People Operations using the defined Tyson methodology. Understands how to expedite & drive issues to resolution. Strong analytical and problem-solving skills with the ability to think creatively and develop new processes; Must be detail-oriented and work well in a team environment. Perseveres to locate necessary data and identify creative solutions to enable project completion. Consistently delivers high-quality, timely work resulting in highly satisfied customers. Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, deadline oriented environment. Passion for learning; and team player.
• Supervisory: No. Travel: 1-3 trips per year.
• Relocation Assistance Eligible: No.
• Work Shift: 1ST SHIFT (United States of America).
• Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.
• The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

To learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.

Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.

Our team members make the difference. At Tyson, we feed the world like family. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy! We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business. We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work. To learn more about our culture, please read Our Purpose.

Tyson Foods, Inc. is an Equal Opportunity Employer.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.