REPOST ES Eligibility Case Manager / 61014571

State of South Carolina; Sumter (SC); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision, LT Disability,

Life Insurance

15 days annual vacation

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Zusammenfassung

The State of South Carolina Department of Social Services is seeking an Eligibility Specialist to administer SNAP and TANF programs within Economic Services in Sumter County. The role involves interviewing clients, determining eligibility, and processing renewals and changes to benefits.

Candidates must have a High School Diploma with 3 years of experience or an Associate Degree with 1 year, with a Bachelor’s degree or higher substituting for program experience.

Qualifikationen

• High School Diploma with minimum 3 years in Economic Service Programs required.
• Associate Degree plus 1 year in Economic Service Programs acceptable.
• Bachelor’s Degree or higher may substitute for required program experience.

Aufgaben

• SNAP and TANF eligibility processing for Economic Services to help customers financially stabilize.
• Conduct quality interviews (phone and face-to-face) for SNAP/TANF applications/renewals.
• Maintain accurate case records and document work participation activities in the agency system.

Ausbildung

High School Diploma + 3 years exp

Associate Degree + 1 year exp

Bachelor’s Degree or higher substitute allowed

Jobbeschreibung

Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

• The Eligibility Specialist performs duties related to the administration of the SNAP and TANF programs for Economic Services to help restore or improve customer financial stability.
• Conducts SNAP and/or TANF quality interviews to include both phone and face-to-face interviews for SNAP and/or TANF applications and/or renewals.
• Processes SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and process SNAP and/or TANF six month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable.
• Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed.
• Processes system generated alerts (SNAP, TANF, ESAP and SCCAP) for county of residence as well as any alerts associated with your caseload.
• Identifies and documents overpayments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment, and data.
• Performs other related duties as required.

A High School Diploma and three (3) years of experience in Economic Service Programs.

An Associate Degree and one (1) year of experience in Economic Service Programs.

A Bachelors Degree or higher may be substituted for the required program experience.

A valid drivers license is required. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Sumter County