ES Eligibility Specialist / 61014381

State-of-South-Carolina; South Carolina; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Life Insurance

Vacation Leave 15 days

Sick Leave 15 days

13 paid holidays

Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

The South Carolina Department of Social Services is seeking an ES Eligibility Specialist to support SNAP and EDSAP within the Economic Services Division. The role focuses on assisting families and individuals by evaluating applications, determining eligibility, and facilitating benefits.

You will conduct 7–9 quality interviews daily, maintain confidential case records, and ensure compliance with state and federal regulations.

Qualifications

• High school diploma or equivalent required with relevant program experience.
• Bachelor’s degree may substitute for one year of experience.
• Experience handling SNAP applications and income/eligibility is preferred.
• Ability to maintain confidential client information and documentation.

Responsibilities

• Conduct 7–9 quality interviews per day for SNAP applications/ renewals.
• Process SNAP/EDSAP applications and determine eligibility for benefits.
• Maintain case records in the agency system with accurate documentation.
• Identify overpayments and prepare referrals for Benefit Integrity Unit.

Skills

Interviewing

Documentation

Customer service

Data privacy

Education

High School Diploma

Bachelor's Degree (substitution for experience)

Tools

SCOSA system

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes EDSAP (Elderly or Disabled Simplified Application Project) in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 7 - 9 quality interviews per day to include both phone and/or face-to-face interviews for SNAP applications and/or renewals.
• Processes all SNAP (to include EDSAP) applications and/or recertifications by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely, and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect client's eligibility.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as requested.

A High School Diploma and relevant program experience in clerical administration, social work, correctional administration, and general business administration. A Bachelor's Degree may be substituted for one year of relevant program experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Benefits Package:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Saluda County