Repossession Coordinator

Capital Credit LLC; Franklin (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Training & development

Competitive salary

Job summary

Capital Credit LLC in Franklin, TN is seeking a detail-oriented Repossession Coordinator to manage the end-to-end repossession process with a focus on compliance and accuracy. You will work with agents, lenders, and borrowers to ensure timely asset recovery and maintain precise records in our systems.

This fast-paced role requires strong organization, clear communication, and the ability to handle pressure while meeting deadlines.

Qualifications

• Experience in repossession, collections, auto finance or related field preferred.
• Knowledge of repossession laws, compliance standards and FDCPA guidelines.
• Excellent organizational skills with ability to manage multiple cases simultaneously.
• Proficient in Microsoft Office Suite and case management or collections software.

Responsibilities

• Coordinate and manage the end-to-end vehicle repossession process in compliance with state and federal regulations
• Communicate with repossession agents, lenders, and borrowers to facilitate timely asset recovery
• Track and update repossession orders, statuses, and documentation in internal systems
• Ensure proper handling of redemption requirements
• Liaise with auction houses and storage facilities for vehicle disposition
• Maintain accurate records and generate reports on repossession activity and outcomes
• Resolve disputes and escalated issues related to collateral recovery professionally and promptly

Skills

Detail-oriented

Communication

Time management

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Case management software

Collections software

Job description

Benefits:

• Paid time off
• Training & development
• Competitive salary

About the Role:

Capital Credit LLC is looking for a detail-oriented and driven Repossession Coordinator to join our team in Franklin, TN. In this fast-paced role, you'll play a key part in managing the repossession process from start to finish, working alongside a dedicated team committed to efficiency and compliance. If you thrive in a dynamic environment and have a knack for organization and communication, we want to hear from you!

Responsibilities:

• Coordinate and manage the end-to-end vehicle repossession process in compliance with state and federal regulations
• Communicate with repossession agents, lenders, and borrowers to facilitate timely asset recovery
• Track and update repossession orders, statuses, and documentation in internal systems
• Ensure proper handling of redemption requirements,
• Liaise with auction houses and storage facilities for vehicle disposition
• Maintain accurate records and generate reports on repossession activity and outcomes
• Resolve disputes and escalated issues related to collateral recovery professionally and promptly

Requirements:

• Prior experience in repossession, collections, auto finance, or a related field preferred
• Strong knowledge of repossession laws, compliance standards, and FDCPA guidelines
• Excellent organizational skills with the ability to manage multiple cases simultaneously
• Proficient in Microsoft Office Suite and case management or collections software
• Strong written and verbal communication skills with a professional demeanor
Ability to work effectively under pressure and meet deadlines in a fast-paced environment
• High school diploma or equivalent required; associate's or bachelor's degree a plus

About Us:

Capital Credit LLC is a trusted name in asset recovery and financial services, proudly serving clients from our Franklin, TN headquarters. Our clients rely on us for our professionalism, accuracy, and commitment to compliant, ethical practices. Our team members enjoy a supportive work culture, opportunities for growth, and the satisfaction of making a real impact in the financial services industry.