Reporting and Decision Support Manager

T-Mobile US Inc.; Overland Park (KS); On-site; USD 110,000 - 170,000; Full time

Job summary

T-Mobile US Inc. in Overland Park, KS is seeking an experienced analytics professional to own commissions analytics and insights within the Total Rewards framework.

You will lead cross-functional efforts to analyze incentive data, build predictive models, and deliver dashboards for leadership and field teams. The role requires 6+ years of analytics experience, strong communication, and the ability to translate business needs into scalable reporting, with a focus on accuracy, automation, and

Qualifications

• 6+ years in analytics reporting and cross-functional initiatives.
• Experience in commissions/incentive analytics and sales operations.
• Ability to translate business needs into scalable reports and dashboards.

Responsibilities

• Analyze commissions and incentive data to identify trends and opportunities.
• Partner with Sales, Finance, Compensation, Ops, and IT to deliver solutions.
• Develop models for payout forecasting, scenario analysis, and plan changes.
• Lead dashboards and reports supporting decisions for field, finance, and leadership.
• Ensure data accuracy and controls across multi-source data.
• Identify opportunities to automate reporting and improve processes.
• Coach and develop analytics teammates and share best practices.

Skills

Communication

Stakeholder Management

Executive Presentation Skills

Commissions Analytics

Data Analysis

Statistical Forecasting

Dashboard Development

Data Visualization

SQL

Alteryx

Problem Solving

Attention to Detail

Cross-Functional Project Management

Team Leadership

Tools

Alteryx

Power BI

Tableau

Excel

Python (basic)

R (basic)

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

MAIN RESPONSIBILITIES

• Responsibility:
• Commissions Analytics & Insights: Analyze commissions and incentive compensation data, including attainment, payout, cost of sales, and plan performance, to identify trends, risks, and opportunities, and deliver actionable recommendations to leadership.
• Business Partnership & Stakeholder Management: Build and maintain strong relationships with business partners across Sales, Finance, Compensation, Operations, and IT. Understand their needs, set priorities, manage expectations, define requirements, and ensure delivered solutions meet business objectives.
• Advanced Analytics & Modeling: Develop and apply statistical, forecasting, and predictive models, including payout forecasting, scenario analysis, and plan-change impact modeling, to evaluate IC program effectiveness and support plan design and budget decisions.
• Reporting & Decision Support Solutions: Oversee the design, development, and enhancement of dashboards, reports, and analytical solutions that support operational and strategic decision making for field, finance, and leadership audiences.
• Data Management, Quality & Controls: Ensure the accuracy, consistency, and reliability of commissions data integrated from multiple enterprise sources. Establish validation, reconciliation, and monitoring practices that support auditability and internal controls.
• Process Improvement & Automation: Identify opportunities to improve reporting processes, automate recurring work, enhance data architecture, and increase operational efficiency across the IC reporting environment.
• Team Leadership & Knowledge Sharing: Lead, coach, and develop analysts; set priorities and manage team workload; serve as a subject matter expert; document solutions; and promote analytics best practices across the team.

EXPERIENCE

• 6+ years' experience developing reporting and analytics solutions in a business environment, including leading complex, cross-functional initiatives.
• Experience in commissions, incentive compensation, sales performance, or sales operations analytics (2+ years preferred).
• Experience building trusted relationships with senior business partners and translating their needs into prioritized, scalable reporting and analytics solutions.
• Experience applying advanced analytical techniques, such as statistical analysis, forecasting, and scenario modeling, to solve business problems.
• Experience analyzing large and complex datasets and integrating data from multiple enterprise data sources.
• Experience managing multiple priorities and delivering high-quality analytical solutions in a fast-paced environment with recurring deadlines.
• Experience leading, mentoring, or directing the work of analysts or other team members.
• Experience presenting analytical findings and recommendations to senior leaders.

KNOWLEDGE, SKILLS & ABILITIES

Required:

• Communication
• Stakeholder & Relationship Management
• Executive Presentation Skills
• Commissions / Incentive Compensation Analytics
• Data Analysis
• Statistical Analysis & Forecasting
• Dashboard Development
• Data Visualization
• Business Requirements Gathering
• Business Process Improvement
• Cross-Functional Project Management
• Team Leadership & Coaching
• Data Management
• Data Quality
• Data Integration
• Analytical Thinking
• Reporting Automation
• Performance Measurement
• SQL or comparable data query language
• Experience with business intelligence and data visualization platforms
• Experience with data transformation and integration tools, including working knowledge of Alteryx
• Critical Thinking
• Problem Solving
• Attention to Detail

Preferred:

• Predictive analytics and machine learning
• Programming languages for analytics (e.g., Python, R, or equivalent)
• Data modeling
• Financial