Reporting and Claims Specialist

Mercantile Bank; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Join Mercantile Bank as a Reporting and Claims Specialist in Grand Rapids, MI. Utilize your analytical skills to manage reporting accuracy, file claims, and support compliance efforts. This onsite role fosters a dynamic workplace with excellent benefits, promoting a customer-centric approach.

Benefits

Competitive compensation

Bonus opportunities

401k match of 5%

Tuition reimbursement

IVF and adoption assistance

Zero-interest loans for fitness equipment

Discounted bank services

Employee stock purchase plan

529 savings plans

Health savings accounts

Qualifications

• Familiarity with Freddie Mac, PMI companies, FHA, USDA.
• Knowledge of consumer lending regulations.
• High level of accuracy in compiling and transmitting information.

Responsibilities

• Managing default reporting and ensuring accuracy.
• Filing claims for Freddie Mac and PMI companies.
• Tracking loan delinquency across multiple portfolios.

Skills

Attention to detail

Communication

Analytical skills

Job description

Join Mercantile Bank in Grand Rapids, MI, as a Reporting and Claims Specialist, where your analytical skills can shine in a dynamic environment. This onsite role offers the chance to collaborate with a passionate team dedicated to customer-centric solutions. You'll tackle challenges head-on, utilizing innovative problem-solving techniques to ensure excellence in our claims process. Embrace the flexibility of a vibrant workplace culture, where high performance meets fun and energy.

Core Responsibilities:

• Managing default reporting and ensuring accuracy, timeliness, and regulatory compliance.
• File claims for Freddie Max and PMI companies while expertly tracking internal judgements and charge-offs.
• Tracking and monitoring loan delinquency across multiple portfolios
• Supporting audit and compliance reporting, ensuring operations align with industry regulations and uphold the Banks commitment to excellence and integrity.

Why Mercantile Bank?

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.

As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

A Look into Your Day

As a Reporting and Claims Specialist at Mercantile Bank, your role will involve crucial default reporting for entities such as Freddie Mac, PMI Companies, FHA, and USDA, ensuring accuracy and compliance in all processes. You will be responsible for filing claims for Freddie Mac and PMI Companies while expertly tracking internal judgments and charge-offs. Delinquency tracking across various loan portfolios will be a key aspect of your responsibilities, alongside performance metric tracking that drives departmental success.

Furthermore, you will contribute to maintaining high standards through department audit and compliance reporting, ensuring our operations align with industry regulations and uphold our commitment to excellence and integrity.

What We're Looking For

To excel as a Reporting and Claims Specialist at Mercantile Bank, candidates should be familiar with various agencies including Freddie Mac, PMI companies, FHA, and USDA, coupled with familiarity with consumer lending regulations and servicing requirements. Strong attention to detail ensures compliance and enhances the quality of reporting. Excellent written and verbal communication skills are vital for articulating findings and collaborating with team members, facilitating a customer-centric approach.

The ability to interpret complex data and convey it clearly will contribute significantly to our innovative practices. Overall, a blend of technical knowledge, communication proficiency, and meticulous attention to detail will set you up for success in this pivotal role.

Opportunity to work from home up to two days per week after the training period.

Requirements:

• Familiarity with Freddie Mac, PMI companies, FHA, USDA and other relevant agencies
• Knowledge of consumer lending regulations and servicing requirements
• High level of accuracy in compiling and transmitting information
• Excellent written and verbal communication skills