Repairs Operations Manager

Poolie; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

Short and Long Term disability paid for by company

Paid Time Off

Training and Development Opportunities

Job summary

A service company in Texas is looking for a Repairs Coordinator/Manager to oversee repair operations, manage customer communication, and lead a team. The ideal candidate should have a solid background in pool service and strong interpersonal skills. Responsibilities include scheduling appointments, managing quotes, and ensuring customer satisfaction. This position offers a salary between $50,000 and $70,000 annually along with benefits such as medical insurance and paid time off. The role requires in-office presence from 9:00 am to 6:00 pm, Monday through Friday.

Qualifications

• Prior experience in pool service or technical operations required.
• Administrative and coordination experience in a fast-paced environment.
• Ability to lead, coach, and motivate a team.

Responsibilities

• Coordinate and oversee all repair appointments.
• Serve as the primary point of contact for customers.
• Oversee the quoting process for internal and external leads.

Skills

Strong communication skills

Team leadership

Time-management abilities

Proficiency in CRM tools

Tools

HubSpot

Pool Brain

Job description

A service company in Texas is looking for a Repairs Coordinator/Manager to oversee repair operations, manage customer communication, and lead a team. The ideal candidate should have a solid background in pool service and strong interpersonal skills. Responsibilities include scheduling appointments, managing quotes, and ensuring customer satisfaction. This position offers a salary between $50,000 and $70,000 annually along with benefits such as medical insurance and paid time off. The role requires in-office presence from 9:00 am to 6:00 pm, Monday through Friday.