Repair Supervisor – Commodity Repair Operations

ManpowerGroup; El Paso (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

ManpowerGroup seeks a Repair Supervisor – Commodity Repair Operations to lead server repair operations in El Paso. You will oversee WIP, TAT, and material prioritization while ensuring high-quality workmanship and strict traceability.

Role emphasizes IPC-compliant rework, AOI result interpretation, and root-cause feedback to test teams and suppliers as part of continuous improvement in a high-tech electronics environment.

Qualifications

• Bachelor's degree in Electronics, Mechanical, Systems, or related field.
• 3–5 years in electronics repair/rework; 1–2 years supervising technicians.
• Board-level repair experience required; server motherboard rework (BGA/SMT) and IPC standards knowledge.

Responsibilities

• Lead daily commodity repair operations in the repair cage.
• Manage repair WIP, aging, and TAT against return-to-test targets.
• Own workmanship quality: IPC standards compliance, AOI results interpretation, rework verification, and escape prevention.
• Drive failure analysis: Pareto by defect code, NTF rate management, and root cause feedback to Test and suppliers.
• Maintain full traceability: defect coding, repair history logging, part-level serial tracking, quarantine/MRB handling, and scrap control/certification.

Skills

Leadership

Electronics repair

IPC standards

Troubleshooting

WIP management

Education

Bachelor's degree in Electronics

Tools

AOI systems

Rework equipment

Job description

Our client, a leading organization in the electronics repair industry, is seeking a Repair Supervisor – Commodity Repair Operations to join their team. As a Repair Supervisor – Commodity Repair Operations, you will be part of the Repair Department supporting the server repair operations team. The ideal candidate will have strong leadership skills, attention to detail, and a proactive approach to problem-solving which will align successfully in the organization.

Job Title

Repair Supervisor – Commodity Repair Operations

Location

El Paso, Texas

Pay Range

$80,000 - $10,000

What's the Job?

• Lead daily commodity repair operations (motherboards, DIMMs, HDDs/SSDs) in the repair cage.
• Manage repair WIP, aging control, and turnaround time (TAT) against return-to-test targets; prioritize by material criticality and rack-down status.
• Own workmanship quality: IPC standards compliance, AOI results interpretation, rework verification, and escape prevention.
• Drive failure analysis: Pareto by defect code, NTF (No Trouble Found) rate management, and root cause feedback to Test and suppliers.
• Maintain full traceability: defect coding, repair history logging, part-level serial tracking, quarantine/MRB handling, and scrap control/certification.

What's Needed?

• Bachelor's degree in Electronics, Mechanical, Systems, or a related field.
• 3–5 years in electronics repair/rework operations, with at least 1–2 years supervising repair technicians.
• Board-level (L5/L6) repair experience — required.
• Experience with component-level diagnosis and rework on server motherboards: BGA/SMT rework, soldering standards (IPC-A-610 / IPC-7711/7721), and ESD control program ownership.
• Experience managing repair WIP and turnaround time (TAT) against dock-to-stock or return-to-test targets.

What's in it for me?

• Opportunity to lead critical repair operations in a dynamic environment.
• Engage in continuous improvement and Kaizen initiatives.
• Work with a diverse and inclusive team committed to excellence.
• Gain valuable experience in high-tech electronics repair and failure analysis.
• Competitive salary with room for growth and development.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.