Repair Receiver

Radwell-International; Willingboro Township (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO days

Paid holidays

Company-paid disability

Company-paid life insurance

401(k) with company matching

Free onsite gym

Job summary

Radwell International LLC is seeking a Production Receiver to join our Production team in Willingboro, NJ. This full-time, on-site role handles receiving, documentation, photography, and processing of incoming units for repair, return, and outsource services.

We emphasize accuracy in identifying and recording items, maintaining productivity in a fast-paced production environment, and delivering strong customer service while coordinating with multiple departments.

Qualifications

• High School Diploma or equivalent preferred.
• One to three years of related experience and/or training preferred.
• Warehouse, receiving, logistics, inventory, or production experience preferred.
• Technical or industrial product knowledge is a plus.
• Equivalent combinations of education, training, and experience will be considered.

Responsibilities

• Stage and record incoming items for Repairs, Returns, and Outsource processing.
• Identify and verify part numbers on incoming units.
• Photograph incoming products and attach images to the records.
• Scan incoming documentation and associate records with the proper RMA/RGA transactions.
• Review incoming shipments for completeness and accuracy.
• Assist in resolving receiving issues in accordance with policies and procedures.
• Maintain a strong focus on customer service while processing incoming orders.
• Communicate with customer service, sales, and internal departments as needed.
• Support departmental productivity goals and operational objectives.
• Process incoming shipments accurately and efficiently on a daily basis.
• Perform additional duties, tasks, or work as assigned.

Skills

Organizational skills

Team environment

Attention to detail

Multitasking

Fast-paced environment

Customer service mindset

Verbal and written communication

Education

High School Diploma or equivalent

1–3 years related experience

Warehouse/receiving/inventory/production experience

Technical or industrial product knowledge a plus

Equivalents considered

Tools

Microsoft Word

Excel

Outlook

Job description

Production Receiver

Radwell International LLC | Production

Full-Time | Hourly | On-site

Schedule: Monday–Friday – 8:00am to 5:00pm

1 Millennium Drive, Willingboro, NJ 08046

Radwell International LLC is seeking a Production Receiver to join our Production team. This role is responsible for receiving, documenting, photographing, and processing incoming units for repair, return, and outsource services. The Production Receiver plays a critical role in ensuring incoming customer equipment is accurately identified, recorded, and routed efficiently through the production process.

The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced production environment while maintaining high levels of accuracy and productivity.

Key Responsibilities

• Stage and record incoming items for Repairs, Returns, and Outsource processing
• Identify and verify part numbers on incoming units
• Photograph incoming products and attach images to the appropriate records
• Scan incoming documentation and associate records with the proper RMA/RGA transactions
• Review incoming shipments for completeness and accuracy
• Assist in resolving receiving issues in accordance with company policies and procedures
• Maintain a strong focus on customer service while processing incoming orders
• Communicate with customer service, sales, and internal departments as needed
• Support departmental productivity goals and operational objectives
• Process incoming shipments accurately and efficiently on a daily basis
• Perform additional duties, tasks, or work as assigned

Qualifications

• Strong organizational skills
• Ability to work effectively in a team environment
• Strong attention to detail and accuracy
• Ability to manage multiple tasks simultaneously
• Comfortable working in a fast-paced production environment
• Positive attitude with a focus on continuous improvement
• Strong customer service mindset

Knowledge & Skills

• Strong computer proficiency
• Working knowledge of Microsoft Word, Excel, and Outlook
• Ability to multitask effectively
• Ability to work at a fast pace while maintaining accuracy
• Strong attention to detail
• Problem-solving abilities
• Good verbal and written communication skills
• Ability to learn internal software systems and receiving processes

Education & Experience

• High School Diploma or equivalent preferred
• One to three years of related experience and/or training preferred
• Warehouse, receiving, logistics, inventory, or production experience preferred
• Technical or industrial product knowledge is a plus
• Equivalent combinations of education, training, and experience will be considered

Physical Requirements

• Frequent walking throughout the shift
• Frequent lifting of up to 100 pounds
• Occasional sitting, reaching, working overhead, climbing, balancing, stooping, kneeling, crouching, or crawling
• Ability to safely move and process incoming materials and equipment
• Continuous use of computers and scanning equipment throughout the workday

Compensation

The recruiting base pay range for this full-time position is $20.00–$22.00 per hour.

Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Radwell Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
• Free onsite gym

Work Environment

This position operates in a production and warehouse environment. Employees work in a professional open-office setting located within the production area and may interact with multiple departments throughout the facility. Closed-toe, hard-soled footwear is required. Employees are required to wear company-provided Radwear, company identification badges, and access cards at all times. Team members must follow all company safety policies and procedures while maintaining a clean and organized work area.

Radwell International LLC is an equal opportunity employer.