Repair Operations Coordinator

ComSonics, Inc.; Weyers Cave (VA); On-site; USD 45,000 - 53,000; Full time

Job summary

ComSonics, Inc. is seeking a Repair Operations Coordinator to guide customer repair orders from arrival to shipment-tracking progress.

You will coordinate priorities, update records, support inventory, and prepare outgoing packages while collaborating with repair, customer service, accounting, and shipping teams. The role rewards organized problem-solvers who communicate clearly, catch errors, and thrive across departments.

Qualifications

• Love organizing details and juggling priorities.
• Know your way around Excel and Microsoft Office.
• Communicate clearly and follow through.
• Catch errors others might miss.
• Enjoy solving everyday problems and working with different teams.
• Have related experience or education—we're open to a combination of both.

Responsibilities

• Guide customer repair orders from arrival to shipment-tracking progress, coordinating priorities, updating records, supporting inventory, and preparing outgoing packages.
• Collaborate with repair, customer service, accounting, and shipping teams to solve problems and keep customer commitments on track.

Skills

Organizing details

Prioritization

Excel

Microsoft Office

Communication

Attention to detail

Problem solving

Team collaboration

Education

Related experience or education

Tools

Excel

Microsoft Office

Job description

Are you the person who keeps the details straight, the schedule moving, and everyone in the loop? We're looking for a Repair Operations Coordinator who enjoys bringing order to a busy day and jumping in wherever needed.

You'll help guide customer repair orders from arrival to shipment-tracking progress, coordinating priorities, updating records, supporting inventory, and preparing outgoing packages. Along the way, you'll work with teams across repair, customer service, accounting, and shipping to solve problems and keep customer commitments on track.

You'll Be Great at This If You:

• Love organizing details and juggling priorities.


• Know your way around Excel and Microsoft Office.


• Communicate clearly and follow through.


• Catch errors others might miss.


• Enjoy solving everyday problems and working with different teams.


• Have related experience or education-we're open to a combination of both.

This role occasionally requires lifting or moving up to 70 pounds.

Base Salary Range: $45,302 - $53,206 This salary range represents the compensation ComSonics reasonably expects to offer for this position at the time of posting and has been established in good faith based on current market data, internal pay practices, and applicable laws. Final compensation will be determined within this range based on factors such as experience, qualifications, skills, education, internal equity, geographic location, and business needs. Offers are typically aligned within the lower to mid-range of the salary band, depending on experience and alignment with role requirements. Incentive Compensation: Positions not eligible for commission may be eligible for an annual incentive bonus. Bonus opportunities are based on role level and are subject to individual and company performance. Any bonus is not guaranteed and is governed by the terms of the applicable incentive plan. Positions eligible for commission participate in a commission-based compensation plan. Commission earnings are based on individual performance and applicable sales plans. Actual earnings may vary and are subject to the terms and conditions of the applicable commission plan.

ComSonics is an Equal Opportunity Employer. Qualified candidates will be considered without regard to legally protected characteristics.

In accordance with the Americans with Disabilities Act (ADA), if you require a reasonable accommodation to participate in the application or interview process, please contact Human Resources at [phone]. We will be glad to assist you.