Repair Operations Coordinator

TTM Technologies, Inc.; United States; On-site; USD 47,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k

Paid vacation

Holiday benefits

Job summary

TTM Technologies, Inc. in the United States is seeking a skilled Repair Operations Associate to oversee the end-to-end handling of customer-returned equipment through the repair process.

The role ensures accurate status tracking, expedites repairs, coordinates with QA and program management, and maintains documentation across the CAV system, while meeting schedules and customer requests under supervisory guidance.

Qualifications

• High school diploma or equivalent required.
• 1–3 years related experience or training.
• Knowledge of PCs and various software.
• Ability to interact with varying levels of management, subordinates, co-workers and customers as needed.
• Ability to review and interpret Engineering documentation, Bills of Material and PCNs.

Responsibilities

• Learns and transacts Oracle NYR basic functions.
• Determines warranty or non-warranty status of returned equipment and prepares work order.
• Moves assigned product through the repair process.
• Coordinates with QA to prioritize workflow.
• Expedites repairs and material through receiving and shipping.
• Interfaces with internal customers to provide status of repairs.
• Analyzes engineering change notices and determines impact to products.
• Monitors job progress to schedules and reports status.
• Coordinates with PM and Service Management to set priorities.
• Monitors repair process and expedites to meet schedules.
• Requests Purchase Requisitions for parts and vendor returns.
• Interfaces with internal customers for status and delivery projections.
• Attends status meetings and reports on assigned products.
• Inputs to CAV system when applicable.
• All tasks performed under Supervisory guidance.
• Other duties as assigned.

Skills

High school diploma

1-3 years experience

PC knowledge

Interpersonal skills

Engineering docs interpretation

Education

Associate's degree or equivalent

Tools

Oracle NYR

Job description

TTM Technologies, Inc. in the United States is seeking a skilled Repair Operations Associate to oversee the end-to-end handling of customer-returned equipment through the repair process.

The role ensures accurate status tracking, expedites repairs, coordinates with QA and program management, and maintains documentation across the CAV system, while meeting schedules and customer requests under supervisory guidance.