Repair Operations Coordinator

Karl E. Brinkmann GmbH; Shakopee, Northern (MN, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Karl E. Brinkmann GmbH is seeking a detail-oriented Repair Coordinator to support administrative workflows in our Minnesota facility. You will enter data, track returns, and communicate with customers by phone and email, ensuring accurate records and timely updates.

You will collaborate with other Repair Coordinators to distribute workloads, maintain repair documentation in SAP, and provide cross-coverage to ensure continuous service and smooth operations.

Qualifications

• High school diploma or equivalent.
• Associate’s degree or equivalent with two years of relevant experience.
• Experience in administrative support.
• Proficient in Microsoft Office and SAP.

Responsibilities

• Collaborate with other Repair Coordinators to distribute and assist repair and return workloads.
• Create, maintain, and track repair-related documentation, including Statistic Tracking Notifications, repair quotations, and delivery paperwork.
• Provide cross-coverage for repair administration activities to ensure continuity of service.
• Manage routine repair status updates, customer communications, and documentation activities.
• Assist with collecting data.
• Coordinate and process product returns, including return notifications, checking incoming returns in SAP, and coordinating returns to vendors.
• Follow safety policies and keep a clean, organized work environment.
• Train employees and customers on relevant processes.
• Perform other duties as required or assigned.

Skills

Administrative support

Communication skills

Detail-oriented

Multitasking

Time management

Education

High school diploma or equivalent

Associate’s degree or equivalent with two years of relevant experience

Tools

Microsoft Office

SAP

Job description

Karl E. Brinkmann GmbH is seeking a detail-oriented Repair Coordinator to support administrative workflows in our Minnesota facility. You will enter data, track returns, and communicate with customers by phone and email, ensuring accurate records and timely updates.

You will collaborate with other Repair Coordinators to distribute workloads, maintain repair documentation in SAP, and provide cross-coverage to ensure continuous service and smooth operations.