Repair & Maintenance - Class 2 Engineer

Omni Hotels & Resorts; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Omni Hotels & Resorts seeks a Mid-Level Maintenance Engineer at its Austin location. This role involves maintaining mechanical items in guest rooms and public areas, executing preventive maintenance, and ensuring guest satisfaction through timely service.

The ideal candidate will have prior building maintenance experience, technical training, and a professional demeanor. The position requires physical ability for manual tasks and a commitment to safety protocols.

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Qualifications

• Prior building maintenance experience required.
• Professional business appearance and performance expected.
• Physical ability to lift/carry/push/pull up to 50 pounds frequently.

Responsibilities

• Maintain all mechanical items in guest rooms and public areas.
• Complete all assigned work orders and daily tasks.
• Perform preventive maintenance on laundry and kitchen equipment.
• Interact with guests courteously and professionally.

Skills

Customer service

Problem-solving

Basic skills in painting, plumbing, electrical, carpentry

Proficiency with hand tools and power tools

Knowledge of OSHA safety regulations

Education

Relevant technical training

Tools

Hand tools

Power tools

Job description

Omni Barton Creek Resort & Spa is a premier luxury resort located in the beautiful Texas Hill Country, serving guests with a world‑class hospitality experience.

We are seeking a Mid‑Level Maintenance Engineer (Level 2) to join our team as part of our Engineer/Facilities Maintenance department.

This role is critical to maintaining the operational effectiveness of resort facilities and ensuring a seamless, luxurious experience for guests and staff alike.

Responsibilities

• Maintain all mechanical items in guest rooms and public areas.
• Receive direction for house calls via radio and assist engineers and mechanics with repairs.
• Complete all assigned work orders and daily tasks.
• Operate systems such as telephone switch, guest and employee Internet networks, guest room door lock system, building automation system, and the Synergy work order system.
• Fill out daily work requests in Synergy.
• Perform preventive maintenance on laundry and kitchen equipment (cleaning and lubrication, filter changes, belt adjustment, etc.).
• Maintain daily shift logs of operation, maintenance, pool, spa, and safety activities; order necessary tools and equipment and maintain stock items.
• Understand and apply Omni fire alarm procedures and other emergency protocols.
• Maintain knowledge of Omni Hotel rules and regulations.
• Execute preventive maintenance responsibilities on all assigned guest rooms.
• Collaborate with team to keep back‑of‑house areas and equipment safe and functional.
• Follow engineering management direction on daily assignments or projects, completing tasks within specified time and standards.
• Interact with guests courteously and professionally, addressing maintenance‑related concerns promptly.
• Embrace learning and training opportunities.
• Apply Lock‑out/Tag‑out procedures, ensure safe handling of arc flash risks, and adhere to equipment safety precautions.
• Detect trends indicating developing issues and take appropriate action.
• Maintain engineering shops.

Qualifications

• Excellent customer service and problem‑solving skills.
• Basic skills in painting, plumbing, electrical, carpentry, lighting, and computer use.
• Professional business appearance, attitude, and performance.
• Prior building maintenance experience and/or relevant technical training.
• Proficiency with hand tools, power tools, and trade tools.
• Knowledge of general maintenance and repairs in at least one building trade.
• Familiarity with OSHA safety regulations.
• Physical ability to stand/walk, crawl, bend, reach, squat, kneel, and lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally.
• Availability to work AM, PM, overnight, weekend, and holiday shifts; schedule varies with business and operational needs.

EEO and Equal Opportunity Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. EEOC is the Law poster is available.