Repair Dispatch Manager: Schedule Techs & Maintain Fleet

U-Haul; West Virginia; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

Paid holidays, vacation, and sick days

Gym reimbursement program

Opportunities for advancement

On-the-job training

Complete benefits package

RRSP payroll deduction

Job summary

U-Haul is seeking a Repair Dispatch Manager to coordinate maintenance and repair initiatives for field equipment. You will liaison with centers, shops, vendors and customers to ensure timely repairs and efficient scheduling.

The role requires on-call availability, solid mechanical knowledge, and experience managing multiple units. Strong communication and Microsoft Office skills are essential to succeed and advance within the company.

Qualifications

• Ability to work on call.
• General mechanical knowledge.
• Multi-unit-style management experience.
• Communicate professionally and eager to collaborate with others.
• Proficient computer skills (especially Microsoft Office).
• Reasonable and predictable attendance.

Responsibilities

• Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
• Route and schedule mobile repair technicians to complete needed repairs.
• Monitor equipment in the field to strategically plan maintenance.
• Oversee transfer drivers.
• Work closely with Roadside Assistance Team members.
• Organize maintenance campaigns and initiatives.
• Prospect and maintain relationships with service providers.
• Review and audit repair records.
• Monitor outside garages for quality of work performed on U-Haul rental equipment.

Skills

Communication skills

On-call availability

Mechanical knowledge

Multi-unit management

MS Office proficient

Job description

U-Haul is seeking a Repair Dispatch Manager to coordinate maintenance and repair initiatives for field equipment. You will liaison with centers, shops, vendors and customers to ensure timely repairs and efficient scheduling.

The role requires on-call availability, solid mechanical knowledge, and experience managing multiple units. Strong communication and Microsoft Office skills are essential to succeed and advance within the company.