Repair Dispatch Manager

U-Haul International, Inc.; Abington (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

Vacation & sick days

Gym Reimbursement

Opportunities for advancement

Training programs

Wellness Programs

Discounts on Apple products

Job summary

U-Haul International, Inc. is seeking a Repair Dispatch Manager in Abington, MA. You will liaise between centers, repair shops, vendors and customers, schedule mobile technicians, and monitor field equipment to plan maintenance.

The role emphasizes collaboration, on-call reliability, and driving maintenance campaigns. The position involves multi-unit management and close work with Roadside Assistance, with opportunities for advancement and comprehensive benefits.

Qualifications

• Ability to work on call.
• General mechanical knowledge.
• Communicate professionally and eager to collaborate with others.
• Proficient computer skills (especially Microsoft Office).
• Reasonable and predictable attendance.

Responsibilities

• Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
• Route and schedule mobile repair technicians to complete needed repairs.
• Monitor equipment in the field to strategically plan maintenance.
• Oversee transfer drivers.
• Work closely with Roadside Assistance Team members.
• Organize maintenance campaigns and initiatives.
• Prospect and maintain relationships with service providers
• Review and audit repair records.
• Monitor outside garages for quality of work performed on U‑Haul rental equipment.
• Team Members may assist in additional areas as directed.

Skills

Effective communication

Management experience

On-call availability

Proficient in Microsoft Office

Mechanical knowledge

Multi-unit management

Team collaboration

Tools

Microsoft Office

Job description

Repair Dispatch Manager

• Ready to rev up your career? If you are an excellent communicator with a knack for management, consider joining the U-Haul Team as a Repair Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment in the best shape possible, coordinating maintenance and repair initiatives to support repair shops, centers and vendors in your area.Whether you are looking for your first job in the industry or have vehicle repair-experience already, U-Haul is the place for you! We have the largest fleet of trucks and trailers in the industry, and we need a first-class team to keep them maintained for our customers. We add to our fleet each year, ensuring that you are always working on the latest new equipment.As a U-Haul Repair Dispatch Manager, you will use U-Haul Company’s proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you will need to succeed and grow, so if you want a job with endless opportunities for career growth, apply today!Our motto is “Hire Fast, Pay Fast.” You can start today and get paid today! Schedule a hands‑on working interview and get paid for it. We also offer a $100 hiring bonus! Repair Dispatch Manager Primary Responsibilities:
  • Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
  • Route and schedule mobile repair technicians to complete needed repairs.
  • Monitor equipment in the field to strategically plan maintenance.
  • Oversee transfer drivers.
  • Work closely with Roadside Assistance Team members.
  • Organize maintenance campaigns and initiatives.
  • Prospect and maintain relationships with service providers
  • Review and audit repair records.
  • Monitor outside garages for quality of work performed on U‑Haul rental equipment.
  • Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Dispatch Manager minimum qualifications:

• Ability to work on call
• General mechanical knowledge
• Communicate professionally and eager to collaborate with others.
• Proficient computer skills (especially Microsoft Office)
• Reasonable and predictable attendance

Perks of joining the U-Haul Team:

Get your career moving with a Company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events and resources to help team members become the happiest and healthiest they can be.

We offer a Technician Training Program that encompasses both Ford and GMC training classes, as well as a Tool-Purchase Program.

• Paid holidays, vacation, and sick days, if eligible
• Gym Reimbursement Program, if eligible
• Opportunities for advancement
• Valuable on‑job training
• Deferred profit‑sharing plan, if eligible
• You Matter Program (EAP)
• Wellness Programs
• Discounts on Apple products, Dell computers, hotels, and more

Dispatch Manager minimum qualifications:

• Ability to work on call
• General mechanical knowledge
• Multi-unit-style management experience
• Communicate professionally and eager to collaborate with others.
• Proficient computer skills (especially Microsoft Office)
• Reasonable and predictable attendance

U-Haul Offers:

• Paid holidays, vacation, and sick days, if eligible
• Career stability
• Gym Reimbursement Program, if eligible
• Opportunities for advancement
• Valuable on‑job training
• Complete Benefit Plan, if eligible
• RRSP payroll deduction plan
• Deferred profit‑sharing plan, if eligible
• You Matter Program (EAP)
• Mindset App Program
• Wellness Programs
• Discounts on Apple products, Dell computers, hotels, and more

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

Pay Range is: $18 - $20 Hourly

403 Bedford St
Abington, Massachusetts 02351 Full-Time R253969

About Us

Since 1945, U-Haul has been serving do‑it‑yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do‑it‑yourself moving equipment that would be available on a one‑way, nationwide basis.

U-Haul co‑founders L.S. \"Sam\" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U‑Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.