Repair Coordinator

Sulzer; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

15 days paid time off

401k plan with 6% match

Comprehensive health plan

Paid paternal leave

Gym reimbursement

Job summary

Sulzer is looking for a Repair Coordinator I based in Piedmont. This position acts as a liaison between customers, sales, vendors, and engineering to ensure smooth repair operations for pumps.

The ideal candidate should possess a Bachelor’s degree in mechanical engineering and strong organizational skills. Responsibilities include generating repair quotes, managing projects, and complying with ISO requirements. Sulzer offers comprehensive health benefits and paid time off.

Qualifications

• Strong analytical skills and interpersonal abilities.
• Experience in closely related roles preferred.
• Technical knowledge of pump design and repair is a plus.

Responsibilities

• Acts as liaison between customer, sales, vendors, and engineering.
• Reviews customer requirements for pump repair.
• Generates repair quotes and manages projects to meet objectives.

Skills

Strong organizational skills

Excellent verbal communication

Solid knowledge of manufacturing processes

Proficiency in Microsoft software

Experience with ERP systems

Education

Bachelor’s degree in mechanical engineering

Tools

Microsoft Office

SAP

Job description

## Repair Coordinator IApplylocations: Piedmonttime type: Full timeposted on: Posted Todayjob requisition id: JR103750Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.# About the roleActs as the liaison between the customer, sales, vendors, engineering, and production departments, determines and provides detailed cost summaries and quotations for repair jobs in the service center. Coordinates repair by providing Work Instructions that include all pertinent information needed to process the repair through the service center meeting ISO requirements.**Key Responsibilities*** Reviews customer requirement for pump repair* Analyzes inspection results, works with shop personnel and Area Superintendent to determine scope of work required for repairs* Plans repairs (labor hours, purchase requirements, work instructions, and total cost)* Generates repair quotes* Completes disassembly, inspection, repair, and assembly work instruction packages, (work orders, prints, procedures, inspection forms).* Make/ review sketches and drawings to ISO standard and in AutoCAD where required.* Completes purchase requisitions. Consults with vendors to determine availability, quality, quantity, and best pricing of all materials relative to a given job.* Evaluates supplier quotations and determines acceptable quality, quantity, and pricing requirements to meet commitments made to customers.* When necessary, expedite parts and materials from suppliers to ensure delivery commitments are met.* As applicable, prepare and facilitate all inbound/ outbound shipping related tasks required for the final transportation of repairs. This may include all shipping, import, and export documentation as required.* Manage projects to meet tender and order cycle time objectives for the service center.* To ensure compliance with customer commitments and overall master schedule communicates regularly with all departments to keep them abreast of coordination activities* All work is performed by ISO and OSHAS requirements* Supports, cooperates with, and participates in company-wide LEAN and EHS Management system which includes following all safety, health and environmental policies and procedures. Support and cooperate in company-wide improvement initiatives.* Perform root cause analysis on pump failures* Perform basic material selections for repair projects* Perform engineering calculations per industry and Sulzer standards* Performs other duties as assigned**Qualifications / Requirements*** Strong organizational, interpersonal and analytical skills.* Excellent verbal and written communication skills; including diplomacy and negotiation skills* Solid knowledge of all manufacturing and shop processes related to repair of pumps and manufacturing of pump parts and or closely related equipment required* Strong PC skills, with proficiency in Microsoft software* Working experience and knowledge of ERP systems required. Previous SAP experience strongly desired but not critical.* Bachelor’s degree in mechanical engineering is preferred* Experience in closely related roles is preferred.* Technical knowledge of pump design and repair, and fit form and functions of components is preferred.# What we offer you* 15 days of paid time off and 12 company-paid holidays* 401k plan with a 6% match* Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability* Health savings account matching* Motivating wellness program* Employee Assistance Program* Paid paternal leave* Gym reimbursementSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.