Repair Coordinator

totaltool; Kansas City (KS); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Holidays off

Medical, dental, and vision insurance

Health Savings Account

401(k) with employer match

Company-paid life insurance

Parental leave options

Professional development

Tools provided

Safety shoe reimbursement

Job summary

Total Tool in Kansas City, KS is seeking a Repair Coordinator to assess tools, determine repair paths, manage repair orders, and coordinate with rental, customer service, and sales. This on-site role supports efficient operations and accurate repair records.

The position features a Monday–Friday schedule (8am–5pm), pays $22–$24 per hour based on experience, and includes benefits such as PTO, holidays, and health coverage. A team-focused environment fosters growth and reliability.

Qualifications

• Mechanical aptitude required.
• Construction industry knowledge preferred.
• Strong computer skills and ability to learn new software.
• Highly motivated and detail-oriented with exceptional work ethic.
• Ability to work in a team environment.

Responsibilities

• Assess incoming tools and determine repair path (internal, external, or cross-branch).
• Manage repair orders and communicate repair status, invoicing, and follow-ups.
• Collaborate with rental, customer service, and sales to keep operations efficient.
• Maintain accurate repair records, assist with inventory counts, and handle warranty claims.
• Keep the warehouse organized for high volumes and events.

Skills

Mechanical aptitude

Teamwork

Detail-oriented

Strong computer skills

Motivated

Work ethic

Tools

CRM software

Job description

Repair Coordinator - Join our Kansas City, KS Team!

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.

WHAT YOU WILL DO:

• Assess incoming tools and determine the appropriate repair path, whether internal, external, or across branches
• Manage repair orders and communicate effectively with customers about repair status, invoicing, and follow-ups
• Work closely with various departments, including rental, customer service, and sales, to ensure efficient operations
• Maintain accurate records for repairs, assist with inventory counts, and handle warranty claims
• Ensure the warehouse is organized and prepared for high volumes of tools and special events

PAY RANGE:

$22-$24 per hour, based on experience

SCHEDULE:

Monday-Friday, 8am-5pm

WHAT YOU WILL NEED TO SUCCEED:

• Mechanical aptitude
• Construction industry previous experience or knowledge preferred
• Strong computer skills and ability to learn new software
• Highly motivated
• Detail-oriented
• An exceptional work ethic
• Ability to work in a team environment

BENEFITS:

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account and 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities
• Company provided tools, equipment, and uniform
• Safety Shoe Reimbursement

PHYSICAL REQUIREMENTS:

• Ability to stand on a hard surface for extended periods of times
• Ability to lift 50lbs on a daily basis
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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