Counter Sales Representative

Total Tool Supply, Inc.; Superior (WI); On-site; USD 28,929 - 32,373; Full time

Benefits offered by this job

PTO

Holidays off

Medical, dental, and vision insurance

Health Savings Account and 401(k)

Company-paid life and short-term-dis能力

Job summary

Total Tool is seeking a Counter Sales Representative to join our Superior, WI team. You will build relationships with customers in electrical, mechanical and construction sectors, providing knowledgeable service in person and by phone.

You will also process quotes and orders, collaborating with Outside Sales to streamline the customer experience. Ideal candidates have at least 2 years of customer service experience, are highly motivated, detail-oriented, and proficient with computers.

Qualifications

• Minimum of 2 years of previous customer service experience.
• Desire to grow your career with an industry-leading company.
• Highly motivated.
• Detail-oriented.
• Ability to thrive in a team environment.
• Strong computer skills and ability to learn new software.

Responsibilities

• Build and maintain exceptional relationships with customers, primarily in the electrical, mechanical and construction industry.
• Provide each customer with knowledgeable and excellent service both in person and over the phone.
• Process quotes and orders for customers.
• Work in coordination with Outside Sales to streamline the customer experience.
• Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends.

Skills

Customer service

Teamwork

Detail-oriented

Computer skills

Job description

Counter Sales Representative - Join our Superior, WI Team!

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.

WHAT YOU WILL DO:

• Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industry
• Provide each customerwith knowledgeable and excellent service both in person and over the phone
• Process quotes and orders for customers
• Work in coordination withOutside Sales to streamline the customer experience
• Engage in ongoing training sessions, staying up to dateon new and current products,services, and industry trends

PAY RANGE:

$21-$23.50 per hour, based on experience

SCHEDULE:

Monday-Friday, 8am-5pm

WHAT YOU WILL NEED TO SUCCEED:

• Minimum of 2years of previous customer service experience
• A desire to grow your career with an industry-leading company
• Highly motivated
• Detail-oriented
• Ability to thrivein a team environment
• Strong computer skills and ability to learn new software

BENEFITS:

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account and 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities
• Safety Shoe Reimbursement

PHYSICAL REQUIREMENTS:

• Ability to stand on a hard surface for extended periods of times
• Ability to lift 50lbs on a daily basis
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.