Repair Coordinator

Pump Reliability Solutions, LLC; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

401(k) up to 5% match

Paid time off

Job summary

Pump Reliability Solutions, LLC in Houston, TX seeks a Repair Coordinator to act as the liaison between customers, sales, vendors, engineering, and production. You will review customer requirements, determine repair scope, and prepare detailed cost summaries and quotations for repair jobs in the service center, aligned with ISO requirements.

You’ll issue work instructions, coordinate repairs, manage purchases, supplier quotes, and shipping documentation to meet commitments while supporting Lean

Qualifications

• Experience with ERP systems and SAP preferred
• Strong organizational and analytical abilities
• Excellent written and verbal communication skills
• Knowledge of pump repair processes and ISO standards

Responsibilities

• Review customer requirements for pump repair and determine scope
• Plan repairs including labor, materials, and costs
• Create work instructions and repair work orders
• Coordinate with vendors to source parts and ensure timely delivery
• Prepare cost summaries and quotations for repair jobs
• Manage shipping logistics and documentation for repairs
• Ensure work complies with ISO and OSHA requirements
• Support Lean and EHS initiatives across the company

Skills

ERP systems

SAP experience

Organizational skills

Communication skills

Mechanical engineering background

Education

Bachelor’s degree in Engineering Technology or Mechanical Engineering

Tools

AutoCAD

Microsoft Office

Job description

Company Description

Pump Reliability Solutions, LLC (PRS) is a leader in the aftermarket industry, specializing in high-quality rotating equipment repair and dependable customer service. The company is known for its strong track record of consistency, timely service, and deep subject matter expertise. PRS supports projects of varying size and complexity, providing the resources and solutions needed to complete work correctly and on schedule. Team members contribute to maintaining high standards of repair quality and customer satisfaction, helping clients keep critical equipment operating reliably.

The Role

We're looking for a Repair Coordinator to act as the liaison between the customer, sales, vendors, engineering, and production departments. You'll review customer requirements, determine the scope of repairs, and prepare detailed cost summaries and quotations for repair jobs in the service center. You'll coordinate repairs by issuing work instructions with all information needed to process the repair through the service center, in accordance with ISO requirements.

What You’ll Do

• Review customer requirements for pump repair
• Analyze inspection results and work with shop personnel and the Area Superintendent to determine the scope of repair work required
• Plan repairs, including labor hours, purchase requirements, work instructions, and total cost
• Complete disassembly, inspection, repair, and assembly work instruction packages (work orders, prints, procedures, inspection forms)
• Make and review sketches and drawings to ISO standards and in AutoCAD where required
• Complete purchase requisitions; consult with vendors to determine availability, quality, quantity, and best pricing of materials for each job
• Evaluate supplier quotations to determine acceptable quality, quantity, and pricing needed to meet customer commitments
• Expedite parts and materials from suppliers, when necessary, to ensure delivery commitments are met
• Prepare and facilitate inbound/outbound shipping tasks for the final transportation of repairs, including shipping, import, and export documentation as required
• Manage projects to meet tender and order cycle time objectives for the service center
• Communicate regularly with all departments to ensure compliance with customer commitments and the overall master schedule
• Ensure all work is performed in accordance with ISO and OSHA requirements
• Support and participate in PRS’s company-wide LEAN and EHS management systems, including safety, health, and environmental policies and company-wide improvement initiatives
• Perform root cause analysis on pump failures
• Perform basic material selections for repair projects
• Perform engineering calculations in accordance with industry and manufacturer standards

• Take on other related responsibilities as requested

What We’re Looking For

• Working knowledge of ERP systems required; previous SAP experience strongly desired but not critical
• Strong organizational, interpersonal, and analytical skills
• Excellent verbal and written communication skills, including diplomacy and negotiation skills
• Solid knowledge of manufacturing and shop processes related to the repair of pumps and manufacturing of pump parts and/or closely related equipment
• Strong PC skills, with proficiency in Microsoft software
• Bachelor’s degree in Engineering Technology, or Mechanical Engineering (preferred)
• Experience in closely related roles preferred
• Technical knowledge of pump design and repair, and fit, form, and function of components, preferred

Schedule & Compensation

• Full-time, in person at our Houston, TX facility
• 401(k) up to 5% match
• Dental insurance
• Paid time off

Location

8706 Meldrum Ln, Houston, TX 77075 — reliable commute or plans to relocate before starting are required.