Repair and Tool Technician

The Home Depot; Smyrna (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Smyrna, TN is seeking a Repair and Tool Technician responsible for evaluating and repairing small engines, outdoor power equipment, and handheld electrical devices. The ideal candidate should have a thorough knowledge of tools, manage tool inventory, and provide excellent customer service in Tool Rental. Technicians will work both in-store and in repair centers, ensuring quality repairs and maintenance of equipment. This role offers an opportunity for hands-on work and customer interaction.

Qualifications

• Thorough knowledge of all tools and equipment.
• Ability to manage tool inventory effectively.
• Experience in evaluating and repairing small engines and electrical devices.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to customers in Tool Rental, including writing contracts.
• Ensure tools are repaired, tested for quality, and cleaned properly.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.