Repair and Tool Technician

The Home Depot; Douglasville (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A major home improvement retailer in Douglasville, Georgia is seeking a Repair and Tool Technician who will evaluate and repair small engines, outdoor power equipment, and handheld electrical devices. Responsibilities include providing customer service in the Tool Rental department, ensuring equipment is maintained and operational, and managing the tool inventory. The ideal candidate will possess a thorough knowledge of tools and must have experience in repair and maintenance. This role may also involve working in non-store locations to ensure quality repairs.

Qualifications

• Thorough knowledge of tools and equipment.
• Ability to manage tool inventory effectively.
• Experience with small engines and power equipment.

Responsibilities

• Evaluate and repair small engines and equipment.
• Provide service to customers in Tool Rental.
• Ensure tools are operational and demonstrate proper use.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure the tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.