Repair and Tool Technician

The Home Depot; City of Poughkeepsie (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

The Home Depot is seeking a Repair and Tool Technician in Poughkeepsie, NY to evaluate and repair small engines and outdoor equipment. Responsibilities include providing customer service in the Tool Rental department, ensuring tools operate properly, and managing tool inventory.

Technicians will work in both store locations and repair centers, ensuring high-quality repairs and maintenance of equipment. Strong knowledge of tools and customer service skills are essential for this role.

Qualifications

• Thorough knowledge of all tools and equipment.
• Ability to evaluate and repair small engines and outdoor power equipment.
• Customer service skills for interacting with store customers.

Responsibilities

• Evaluate and repair small engines and handheld electrical devices.
• Provide service to store customers in Tool Rental.
• Manage tool inventory and ensure proper maintenance.

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.