Repair and Tool Technician

The Home Depot; St. Louis (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

The Home Depot in St. Louis, Missouri, is seeking a Repair and Tool Technician responsible for the evaluation and repair of small engines and outdoor power equipment. The role involves working in both stores and repair centers, providing customer service in Tool Rental, and ensuring equipment is properly maintained.

Candidates should have a thorough knowledge of tools and the ability to manage inventory for repairs. This position requires excellent interpersonal skills and a customer-focused approach.

Qualifications

• Thorough knowledge of all tools and equipment.
• Ability to provide service to customers effectively.
• Experience in evaluating and repairing small engines and electrical devices.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Support customer needs in Tool Rental, including writing contracts and invoices.
• Manage tool inventory and ensure tools are maintained and repaired as necessary.

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.