Repair and Tool Technician

The Home Depot; Madison (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Madison, Mississippi is looking for Repair and Tool Technicians responsible for evaluating and repairing small engines and outdoor power equipment. The role involves providing excellent service to Tool Rental customers, maintaining equipment, and ensuring that all tools are operating properly.

Technicians will work both in-store with customers and at repair centers, must possess in-depth knowledge of tools and effectively manage tool inventory. This position is essential for ensuring customer satisfaction and equipment reliability.

Qualifications

• Thorough knowledge of tools and equipment.
• Ability to manage tool inventory effectively.
• Experience with small engines and outdoor power equipment.

Responsibilities

• Evaluate and repair small engines and power equipment.
• Provide service to customers in Tool Rental.
• Maintain tools and manage inventory.

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.