Repair and Tool Technician

The Home Depot; Houston (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

The Home Depot in Houston is seeking Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment and handheld electrical devices. You will assist customers in Tool Rental, writing contracts and invoices for rentals and repairs, and ensure tools are maintained and ready for customer use.

Technicians work in both stores and repair centers, handling repairs, testing quality of work, and ensuring inventory is properly managed.

Qualifications

• Thorough knowledge of tools
• Strong customer-service orientation

Responsibilities

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Write customer contracts and invoices for equipment rental and tool repairs in-store.
• Maintain day-to-day operation and condition of equipment in the tool rental department.
• In non-store locations, ensure units are repaired, tested and cleaned prior to return to the originating store.
• Demonstrate proper tool use to customers when needed.
• Effectively manage tool inventory by maintaining and repairing tools as necessary.

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.