Repair and Tool Technician

The Home Depot; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

The Home Depot in Charlotte, NC is seeking a Repair and Tool Technician to evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.

You will support Tool Rental Centers in stores, write contracts and invoices for rentals and repairs, and ensure tools are operating correctly. In non-store locations you’ll verify repairs, test quality, and maintain inventory for returns to the originating store.

Responsibilities

• Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.
• Provide service to store customers in Tool Rental, including writing contracts and invoices for rentals and repairs.
• Ensure tools operate properly and demonstrate proper use when needed.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.
• In non-store locations, repair, test for quality of repair, and clean units before returning to the originating store.
• Effectively manage tool inventory by maintaining and repairing tools as necessary.

Job description

Job Description

Position Purpose: Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.