Repair and Tool Technician

The Home Depot; Danvers (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

The Home Depot is seeking Repair and Tool Technicians to evaluate and repair small engines and outdoor power equipment. You will support tool rental services in stores and repair centers, handling customer contracts and invoices for rentals and repairs.

In-store and repair-center duties include testing units, ensuring proper operation, and maintaining tool inventory. Strong knowledge of tools and hands-on repair skills are essential for success.

Qualifications

• Experience repairing small engines and outdoor power equipment.
• Knowledge of tool inventory and maintenance processes.
• Ability to write customer contracts and invoices for rentals and repairs.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Maintain day-to-day operation of equipment in Tool Rental.
• Ensure units are tested and returned to store after repair.

Skills

Tool repair

Customer service

Inventory management

Tools

Small engine repair

Electrical testing

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.