Repair and Tool Technician

The Home Depot; Durango (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot in Durango, Colorado, is seeking Repair and Tool Technicians responsible for evaluating and repairing small engines and outdoor power equipment. Technicians will provide customer service in Tool Rental, assist with contracts and invoices, and ensure all tools are maintained.

Ideal candidates must have thorough knowledge of repair techniques, strong customer service skills, and the ability to manage tool inventories effectively. This role requires both store and repair center operations.

Qualifications

• Proficiency in evaluating and repairing small engines.
• Ability to maintain and demonstrate outdoor power equipment.
• Prior experience with customer service in tool rental environments.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Assist customers with equipment rentals and repairs.
• Manage tool inventory and maintain proper operation of tools.

Skills

Small engine repair

Knowledge of outdoor power equipment

Tool inventory management

Customer service skills

Job description

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.