Repair and Return Specialist- Qatar

Prattwhitney; El Paso (TX); On-site; USD 69,000 - 131,000; Full time

Benefits offered by this job

Parental leave (including paternal)

Flexible work schedules

Achievement awards

Educational assistance

401(k) match

Paid time off

Job summary

Pratt & Whitney in El Paso, TX is seeking a repair and return specialist to coordinate the cycle for failed material and support depot repair logistics. You will track shipments, prepare reports, and ensure compliance with ALCS and related SOPs for the Qatar CMU program.

The role requires a DoD Secret clearance, U.S. citizenship, and the ability to work onsite. Candidates should have 6+ years in logistics, strong leadership, and experience with WEBFLIS/PUBLOG or similar systems.

Qualifications

• Bachelor’s degree in a relevant field OR equivalent experience (typically 2–4 years of related professional experience)
• Demonstrated leadership skills; impeccable verbal and written communication
• Experience with logistics, warehouse operations or production control; able to articulate software/tool requirements

Responsibilities

• Coordinate the repair and return cycle for failed material
• Track internal and external shipments and provide reports
• Ensure compliance with ALCS processes and procedures
• Develop depot repair materials list and manage procurement/delivery
• Provide weekly status reports and participate in program reviews
• Support cross‑business teams and adjust to austere environments

Skills

Leadership

Communication

Logistics experience

Audit prep

Presentations

Education

Bachelor’s degree or equivalent experience

Tools

WEBFLIS

PUBLOG

ALCS

Job description

Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1.

Location: US-TX-EL PASO-M1 ~ 7201 Montana Ave ~ BLDG M1

What You Will Do:

The repair and return specialist shall be responsible for coordinating the repair and return cycle for failed material. The candidate for this role will also be responsible for identifying lessons learned and best practices to the Repair and Return Lead. Will work for the warehouse repair and return lead for logistics internal and external support activities associated to the Qatar Central Maintenance Unit (CMU) standard operating procedure (SOP).

Responsibilities Include:

• Logistics internal and external support activities
• Communicate with internal and external points of contact across maintenance and logistics operations.
• Assist quality assurance with internal and external audit preparation.
• Tracks internal and external inbound and outbound shipments and provides reports to management.
• Ensures compliance with Total Asset Visibility processes, policies, and procedures of warehouse personnel that use the automated logistics control system (ALCS)
• Report on logistics activities to warehouse management
• Tracking program failed material through the Qatar CMU warehouse and collecting metrics on repairs
• Develop a depot repair materials list and manage the procurement, funding & delivery of material
• Provide weekly status reports to leadership and manage delivery of any Program CDRL requirements to the Customer
• Present and participate in Program Reviews, Customer meetings, and team status meetings on repairs
• Support Raytheon Manufactured Repairs with Cross Business Teams
• May occasionally be required to work other than normal duty hours; overtime may be required

Qualifications You Must Have:

• Demonstrated leadership skills
• Impeccable verbal and written communication skills
• Experience working in a fast-paced work environment with the ability to make sound, timely decisions with limited information
• Ability to adapt to austere and ambiguous environments; function with minimal guidance to meet Depot goals and customer needs
• A minimum of 6 years of logistics related experience: Warehouse operations or production control experience
• Ability to articulate software and tool requirements
• Experience presenting to leadership
• Experience with WEBFLIS, PUBLOG, or similar software
• Able to lift to 50 lbs

Qualifications We Prefer:

• Active US DoD Secret Clearance
• Critical and creative thinking skills with proven and quantifiable results dealing with ambiguous situations
• Excellent analytical and problem-solving skills
• Experience working with a multi-cultural workforce
• A strong desire to learn new processes and lead change within the organization
• Raytheon CORE Certification; otherwise must become CORE certified within one (1) year
• Experience with import / export regulatory compliance and controls
• Strong background in Depot programs such as Repair & Return or Performance Based Logistics
• Experience reporting to internal and/or external customers on project status and technical requirements
• Experience developing, analyzing, and reporting metrics related to spares availability and hardware failure analysis
• Experience with the Automated Logistics Control System (ALCS) or similar Computerized Logistics Management System software suite to include set up of job orders, tool storage, consumable & repair part storage, and reporting

Required Education:

Bachelor’s degree in a relevant field OR Equivalent experience (typically 2–4 years of related professional experience)

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.

Some of the benefits we offer include:

• parental (including paternal) leave
• flexible work schedules
• achievement awards
• educational assistance
• child/adult backup care
• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• employee assistance program
• Employee Scholar Program
• paid time off
• holidays

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Additional Information:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products #Patriot As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.