Rentals Intern

University of New Mexico; Albuquerque (NM); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Explora! is seeking a Rentals Work Study Intern in Albuquerque, NM to support the Rentals Manager and team. The role involves coordinating rentals for internal and external clients, setting up and tearing down for events, and serving as a point of contact for vendors.

The position requires a Work-Study award and will include evening and weekend work, with collaboration across departments to ensure smooth operations.

Qualifications

• Experience with customer service.
• Well developed organizational, time management, and communication skills.
• Basic computer skills.

Responsibilities

• Provide logistical and operational assistance for rentals, including setup and tear down for events.
• Assist with security operations and emergencies as needed.
• Create a welcoming environment for Explora clients and partners.
• Answer questions and solve problems as they arise.
• Learn and utilize Google Suites and Cogran effectively.
• Work independently to prepare for or during rentals.

Skills

Customer service

Organizational skills

Time management

Communication skills

Basic computer skills

Tools

Google Suites

Cogran

Job description

Requisition ID

req37856

Working Title

Rentals Intern

Pay

14.00 Hourly

Campus

Main - Albuquerque, NM

Department

Off Campus Work Study (454F)

Employment Type

Student Employment

Status

Non-Exempt

Background Check Required

Yes

Organization: Explora!

Location: 1701 Mountain Rd NW Albuquerque, NM 87104

An Off-Campus Work-Study Position -MUST have a Work-Study Award

Position Summary:

Under general supervision of the Rentals Manager the Rentals Work Study Intern is responsible for upholding
Explora’s customer service standards while booking rental services for internal and external clients. The Rentals
Work Study Intern is responsible for supporting the operations and logistics for rentals at Explora; such as, setting
up and tearing down for events. The Rentals Work Study Intern will work closely with the Rentals Manager and
Administrative Assistant, Rentals Assistant, Event Staff, and the Facilities Department. The Rentals Work Study
Intern will be the point of contact for event vendors, assisting with setting up, tearing down, and closing exhibits.
The Rentals Work Study Intern will serve as a backup for the Rentals Assistant in assisting with equipment
maintenance. This position regularly requires work on evenings and weekends as needed and determined by the
Rentals Manager.

Explora is committed to building a diverse staff that reflects the demographics of New Mexico and strongly
encourages applications from BIPOC candidates.

Essential Duties and Responsibilities

• Provides logistical and operational assistance for rentals, to include:
• Overseeing the setup and tear down for events in accordance with Work Orders
• Participate in security operations by assisting with fire alarms and with emergency situations
• Creating a welcoming environment for all Explora clients and partners
• Answering questions and problem-solving issues as they arise
• Must be able to work independently to carry out delegated tasks preparing for or during rental
• Must be able to learn and effectively utilize: Google Suites and Cogran
• Must be able to maintain composure in fast paced environments
• Maintain a professional appearance and attire for any client interactions
• Often work evenings and weekends
• Assist with moving furniture and equipment as needed
• Ability to work independently and with a team
• Play an active role in Explora’s mission
• Demonstrate stellar customer service at all times
• Must comply with all operational policies, especially those involving the safety of fellow workers,
  volunteers and visitors.
• Other duties as assigned by the director or manager.

Minimum Qualifications

• Experience with customer service
• Well developed organizational, time management, and communication skills
• Basic computer skills

Functional Work Characteristics

• Requires sufficient skills to work in a business environment, including organizing, coordinating, exercising
  daily decision-making
• Requires standing and walking approximately 70% of the time, with regular need to perform physical
  actions that include sitting, stooping, kneeling, crouching, crawling, reaching, handling materials, pulling,
  carrying, and pushing
• Requires effective eye-and-hand coordination and manual dexterity
• May occasionally require lifting of various materials and equipment to a maximum of 50 pounds

Work Conditions

• Facility may expose employee to loud noise levels, temperature changes, and physical obstacles
• Museum facilities may expose incumbent to high noise levels, temperature changes, liquid nitrogen, helium
  gas, electrical exposure, unpredictable ventilation, dust, and physical obstacles
• Work is normally performed in an area of limited privacy

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.