Rental Yard Foreman

Frank's Supply Company, Inc.; Los Lunas (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Frank's Supply Company, Inc. is seeking a RENTAL YARD FOREMAN at our Albuquerque NM location to supervise yard personnel, oversee repairs and maintenance of equipment, and provide outstanding service to customers.

The role emphasizes safety, efficiency, and teamwork in a fast-paced rental operation. You will manage daily schedules, coordinate with the rental manager and store manager, handle paperwork, and assist other departments with product applications and timely deliveries.

Qualifications

• 3-5 years in rental industry and mechanics experience required.
• Strong managerial and interpersonal skills.
• Excellent customer service and communication abilities.
• Good telephone etiquette and problem solving.
• Basic math and reading comprehension.

Responsibilities

• Supervise and train rental yard personnel for efficiency.
• Coordinate daily work schedules to reduce overtime.
• Oversee paperwork and maintain organized yard.
• Support store and HR with employee performance and terminations.
• Assist other departments with inquiries and expediting deliveries.
• Communicate tool requirements and manage training courses.
• Attend approved training and read vendor materials.
• Respond to customer or employee complaints and resolve issues.

Skills

Leadership

Customer service

Communication

Problem solving

Team management

Job description

Frank's Supply Company is a major supplier of construction tools and equipment with our focus on both sales and rental . We are currently seeking a qualified RENTAL YARD FOREMAN for our Albuquerque NM location.

Summary of Position Responsibilities

The Shop Forman's objectives are to supervise yard personnel, direct repairs and maintenance of equipment, to provide the best possible service to Frank's Supply customers and provide a comfortable, safe and enjoyable work environment for our employees.

Specific Tasks and Responsibilities

• Supervise and train and rental yard personnel for best efficiency according to knowledge and proficiency.
• Communicate with the corporate rental manager and store manager on a daily basis.
• Develop and manage a staggered daily work schedule for personnel in an effort to reduce overtime.
• Oversee and manage all paperwork on a daily basis.
• Responsible for making sure the yard is kept clean and organized.
• Provide back-up for yard when needed.
• Coordinate with store manager for vacations for yard personnel to assure proper coverage.
• Investigate and find solutions for customer or employee complaints.
• Work directly with HR and store manager with write-ups on employees under performing or not following company policy.
• Work directly with HR and store manager when terminating an employee.
• Assist other department managers in answering questions, product application and expediting deliveries.
• Communicate with store manager on shop tool requirements as needed. Must be able to identify, evaluate, and assimilate information before making quality decisions.
• Attending equipment and other training courses as approved by management; use self-instructional materials available.
• Read trade, vendor and other product or services materials.
• Other training courses approved by management.
• Perform special projects, participate on project teams, and other tasks as assigned by management.

Working Conditions and Physical Requirements

• Sitting, standing or kneeling for extended periods of time
• Good eyesight and hearing
• Noisy environment must not be easily distracted
• Overtime; can be on short notice
• Deal with customers and employees
• Overhead reaching, climbing and lifting
• Consistently able to lift up to 70 pounds
• Good memory
• Equipment and job resources consistently used include the computer and related technologies, telephone, fax machine, copier, and calculator

Qualifications

• 3-5 years rental industry & mechanic experience essential
• Good managerial skills
• Excellent customer service and communication skills
• Good telephone etiquette
• Excellent questioning and problem solving skills
• Excellent reading and comprehension skills
• Basic math skills
• Technical competence
• Good attitude and interpersonal skills

Supervises

• Yard Personnel

EQUAL OPPORTUNITY EMPLOYER MINORITY / FEMALE / VETERANS / DISABLED