Rental Technician RETURNING STAFF ONLY - Winter 26-27

Alterra Mountain Company; Sandpoint (ID); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Free resort pass

Employee housing

Discounted onsite childcare

Accrued paid sick leave

401(k) match

Job summary

Join Alterra Mountain Company as a Seasonal Rental Technician at Schweitzer, where you'll assist guests in selecting and fitting ski and snowboard equipment. Your role ensures safety, comfort, and performance while providing expert customer service and maintaining rental inventory.

With a focus on guest satisfaction, you will help guests have a safe and enjoyable mountain experience. Enjoy benefits such as a free resort pass and discounted childcare.

Qualifications

• Knowledge of ski and snowboard equipment.
• Strong focus on guest service and detail.
• Ability to stand for entire shift and lift up to 50 lbs.

Responsibilities

• Assist guests with selecting and fitting rental equipment.
• Inspect equipment for damage and maintenance.
• Provide recommendations for optimal performance.

Skills

Customer service

Equipment knowledge

Attention to detail

Cash handling

Education

High School diploma preferred

Tools

Equipment waxing machines

Alpine Binding certifications

Job description

Seasonal

Welcome to Schweitzer-where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we're growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.

Perks include:

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.

Employment Status: Full Time or Part Time Seasonal

Wage Range: $14.00 to $16.00

Minimum Age: 18

Background Check Required: No

Driver Verification Required: No

Position Summary

The Rental Technician is responsible for assisting guests with selecting, fitting, and adjusting rental ski and snowboard equipment to ensure safety, comfort, and performance. This role includes maintaining rental inventory, inspecting gear for damage, and educating customers on proper equipment use. Technicians provide friendly, knowledgeable service in a fast-paced environment, helping guests have a safe and enjoyable mountain experience.

Additionally the Rental Technician will rotate in to the Gear Check storage facility and collect fees for holding guest's equipment.

Essential Functions and Major Responsibilities

• Inspect skis and snowboards for damage or wear, prior to checking equipment out to guests.
• Fit guests for rental boots and assist them buckling and lacing the boots.
• Set up skis to fit the boot properly including setting binding release tension properly.
• Set up snowboards to match boot size and help adjust the stance for each guest.
• Assist with equipment testing and maintenance, including waxing of equipment.
• Provide expert customer service and communicate with guests to understand their equipment needs, explain repair options, and offer recommendations for optimal performance.
• Ensure compliance with safety standards and follow industry and resort safety protocols when handling equipment, especially with binding adjustments and DIN settings.
• Cash handling expected when working the Gear Check facility.

Specific Job Skills

License/Certifications - Alpine Binding manufacturer certifications, in-house training is provided.

Technical - knowledge of equipment and machines used for equipment waxing as well as technical knowledge of skis and snowboards.

Physical Capabilities - Ability to stand for the entirety of a shift and lift up to 50 lbs occasionally.

Additional - Strong guest service and attention to detail.

Education/Related Experience

Minimum education required - High School diploma preferred

Minimum time in related position - Ski and/or snowboard experience preferred