Rental Specialist - Pumps

Yancey Bros. Co.

Brunswick (GA)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical, Vision, Dental Insurance

Tuition Reimbursement

Paid Holidays

Employee Profit Sharing

401k Plan Strong Company Match

Job summary

Yancey Bros. Co. in Brunswick, GA, is seeking a CRS Rental Pump Specialist for inside sales focusing on pump rentals. The candidate will handle transactions, maintain paperwork, and ensure timely delivery while providing expert product support.

The ideal candidate must have prior sales experience, exceptional communication skills, and the ability to work in a fast-paced environment.

Enjoy a comprehensive benefits package including medical coverage, paid time off, and tuition reimbursement opportunities.

Qualifications

Experience in sales, preferably in equipment or pump rentals.
Strong initiative and competitive mindset.
Ability to work collaboratively in a team environment.

Responsibilities

Ensure superior customer service.
Determine pumping requirements and recommend solutions.
Coordinate timely delivery and pickup of equipment.

Skills

Customer communication

Problem-solving

Sales experience

Computer proficiency

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Who We Are

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.

What You Will Be Doing

As the CRS Rental Pump Specialist, you will act as an inside sales representative for the Cat Rental Store (CRS) with a focus on pump rentals and related solutions. This position handles customer transactions over the phone and in person, ensuring accurate quotes, contracts, and scheduling for pump deliveries and pickups. The Rental Pump Specialist plays a critical role in maximizing pump fleet utilization and ensuring customer satisfaction within the designated trade area. You will maintain accurate paperwork and databases, coordinate with drivers and technicians for timely deliveries, and provide customers with product knowledge and support to meet their pumping needs.

Primary Responsibilities

Ensure superior customer service by doing everything possible to meet customer needs.
Determine customers’ pumping requirements and recommend the best rental solutions for their applications.
Check pump availability with the shop and schedule maintenance to meet delivery deadlines.
Coordinate timely delivery and pickup of pump equipment to satisfy customer requirements.
Administers rental agreements, including rental out and in dates.
Process equipment returns by verifying operating hours, fuel levels, and overall condition.
Record daily logs of phone calls and customer interactions in the system.
Handle customer complaints professionally, offering solutions rather than excuses.

Additional Responsibilities

Participate in required safety program, and work in a safe manner.
Complete additional tasks as assigned by management.

Who We Are Looking For

To be successful in this position, you should have prior experience in sales, preferably in equipment or pump rentals, with strong initiative and a competitive mindset. This role requires someone who enjoys engaging with customers, building lasting relationships, and providing solutions tailored to their pumping needs. The ability to work collaboratively in a team environment while maintaining a proactive, customer-focused approach is essential.

Education/Experience

High school diploma or equivalent.

Required Qualifications/Skills

Proficiency with computer applications including Excel, Word, PowerPoint, and basic internet tools for quoting and tracking pump rentals.
Ability to comprehend, speak, and write English clearly for customer communication and documentation.
Excellent interpersonal and communication skills, both in person and over the phone, with a focus on technical discussions related to pump applications.
Creative thinking and problem‑solving ability to address customer needs and operational challenges.
Highly organized and able to work effectively in a fast‑paced rental environment.
Valid driver’s license and acceptable driving record for occasional customer visits or equipment inspections.

Preferred Qualifications/Skills

Bachelor’s Degree from a four year college or university or related equivalent experience preferred.
Knowledge of Spanish language preferable but not required.

Values

Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.

Ideal Candidates Will Demonstrate The Following Values

Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude

What We Offer

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure