Rental Sales Representative

Ryder System, Inc.; Cedar Falls (IA); On-site; USD 29,000 - 30,000; Full time

Job summary

Ryder System, Inc. in Cedar Falls, IA is seeking a Customer Service Coordinator/Rental Sales Specialist to sell vehicle rentals and leases to existing and new commercial accounts.

You will work with Sales, Marketing, Operations and Asset Management to maximize utilization, grow revenue and deliver outstanding customer service. The role offers a fast-paced environment with projected growth, weekend rotation at times, and a comprehensive benefits package including 401(k) employer match and

Qualifications

• H.S. diploma/GED required.
• One (1) year or more sales experience required.
• DOT Regulated.

Responsibilities

• Handle sales and sales process for inbound calls as well as outbound solicitation.
• Responsible for executing the business unit's marketing plan.
• Maintain current accurate data within the marketing database.
• Maximize rate opportunities within the market place.
• Generate rental, lease and used vehicle sales leads.
• Maintain and expand relationships with existing customer base.
• Coordinate overall inventory levels to meet customer demand.
• Meet overall Ryder market share by executing sales and marketing initiatives.

Skills

Communication skills

Verbal communication

Written communication

Initiative

Multitasking

Self-motivation

Relationship building

Customer service

Education

High school diploma/GED

Job description

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Job Description

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933! The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship-building. We allow you to carve out your own career path and promote from within, based on performance. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401 (k) employer match, and a discount on RyderShares!

Rental Location - Cedar Falls IA Work Schedule - Monday through Friday 1st Shift Hourly | Paid Weekly! Here it from people who work here! https://www.youtube.com/watch?v=usBbl6L1V6E This is Ryder: https://www.youtube.com/watch?v=b24PFgxvVS0

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…?We have the largest EV footprint in the U.S.In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Essential Functions Sales & Marketing

• Handle sales and sales process for inbound calls as well as outbound solicitation
• Responsible for executing the business unit's marketing plan
• Maintain current accurate data within the company's marketing database
• Maximize rate opportunities within the market place
• Responsible for generating rental, lease and used vehicle sales leads
• Maintain and expand relationships with existing customer base
• Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives

Operations & Asset Management

• Responsible for the overall profitably, operations and asset management of a rental location
• Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
• Customer: Drive profitable revenue growth by maintaining and growing customer relationships
• Responsible for overall satisfaction for all internal and external customers
• Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
• Communication: Builds constructive and effective relationships with both internal and external customers
• Maintain composure when addressing stressful situations
• Clearly articulates Ryder's product and service offerings

Additional Responsibilities On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required
• One (1) year or more sales experience required
• DOT Regulated
• No #LI-JM #INDexempt #FB Job Category Sales Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

• Pay Type: Hourly
• Minimum Pay Range: 21.00
• Maximum Pay Range: 22.00

Benefits Information

• Full benefits package, 401(k) employer match, and discount on RyderShares.
• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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Job Seekers can review the Job Applicant Privacy Policy by clicking here. Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.