Rental Sales Representative

Ryder System, Inc.; Memphis (TN); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive health and welfare benef

Paid time off for vacation/illness/bre

Discounted stock purchase options

Military veterans paid time off

Job summary

Ryder System, Inc. in Memphis is seeking a Rental Sales Representative to act as the front-line sales agent for vehicle rentals to existing lease and commercial rental accounts as well as new customers.

You will work across Sales, Marketing, Operations and Asset Management to deliver exceptional service. The role emphasizes communication, energy, initiative, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• HS diploma or GED is required.
• One year or more sales experience required.

Responsibilities

• Sales & Marketing: Handle sales and sales process for inbound and outbound calls; maintain data in marketing database; maximize rate opportunities; generate rental, lease and used vehicle sales leads; maintain relationships with existing customers; coordinate inventory to meet demand; expand market share.
• Operations & Asset Management: Manage profitability, operations and asset management of a rental location; coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction; ensure compliance with regulatory agencies; maximize fleet utilization.
• Customer: Drive revenue growth by maintaining and growing customer relationships; ensure overall customer satisfaction; resolve concerns and disputes to maintain ongoing relationships.
• Communication: Build relationships with internal and external customers; stay composed in stressful situations; clearly articulate Ryder's offerings.

Skills

Strong communication

Multi-tasking

Self-motivation

Customer service

Results oriented

Education

HS diploma/GED

Job description

Job Description

Summary

The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.

In Addition To a Comprehensive Benefit Package, a 401(K) Savings Plan With a Company Match, Discounted Stock Purchase Options And Performance-based Annual Cost Of Living Increases, We Are Proud To Offer

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

Essential Functions

• Sales & Marketing: Handle sales and sales process for inbound calls as well as outbound solicitation Responsible for executing the business unit’s marketing plan Maintain current accurate data within the company’s marketing database Maximize rate opportunities within the market place Responsible for generating rental, lease and used vehicle sales leads Maintain and expand relationships with existing customer base Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Operations & Asset Management: Responsible for the overall profitably, operations and asset management of a rental location Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction Maintain compliance with company, local, state, federal and other regulatory agencies Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
• Customer: Drive profitable revenue growth by maintaining and growing customer relationships Responsible for overall satisfaction for all internal and external customers Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
• Communication: Builds constructive and effective relationships with both internal and external customers Maintain composure when addressing stressful situations Clearly articulates Ryder's product and service offerings

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

Skills And Abilities

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required
• One (1) year or more sales experience required

DOT Regulated: No

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Job Category: Sales Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Hourly

Minimum Pay Range

$21.00

Maximum Pay Range

$22.00

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.