Rental Sales Agent (Cambridge)

Sixt-US; Cambridge (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare package

Paid time off & holidays

Bonus plan

Employee assistance program

Exclusive employee rentals

Uniform & dry cleaning

Job summary

SIXT is seeking a customer service and sales-focused team member to join our Cambridge area branch. You will be the first point of contact for customers, delivering friendly, professional service and driving sales of upgrades and services.

You’ll prepare rental agreements and handle inquiries with a smile, while staying informed about the full SIXT fleet and product offerings. The role supports flexible hours, with opportunities for full-time or part-time work, and includes a comprehensive

Qualifications

• Experience in direct customer contact, ideally in retail, service, tourism, or hospitality.
• Strong sales drive with proven upselling and closing skills.
• Fluent English communication, both spoken and written.
• Flexible for full-time or part-time shifts, including weekends and holidays.
• U.S. driver's license with a clean driving record.

Responsibilities

• You are the first point of contact for our customers, delivering friendly, professional service and sales.
• You upsell vehicle upgrades, protection packages, and additional services to enhance the experience.
• You prepare rental agreements and answer customer inquiries with organization and a service mindset.
• You meet and exceed sales goals while maintaining expert knowledge of SIXT fleet and products.

Skills

Sales & upselling

Customer service

English communication

Shift work flexibility

Valid US driver's license

Job description

Are you talented in customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from flexible working hours and great development opportunities. Earn an hourly rate of $20.00with the opportunity to earn uncapped bonuses.

YOUR ROLE AT SIXT

• You are the first point of contact for our customers – friendly, professional and passionate about sales and service
• You confidently upsell vehicle upgrades, protection packages, and additional services, turning every customer interaction into a special experience
• You prepare rental agreements and handle customer inquiries, organized, service-oriented and always with a smile
• You meet and exceed sales goals and maintain expert knowledge of the full SIXT fleet and all products

YOUR SKILLS MATTER

• You love sales and have proven upselling and closing skills – motivated by targets and customer contact
• You have experience in direct customer contact, ideally in retail sales, service, tourism, or hospitality
• You are communicative and articulate in English
• You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays – whether full-time or part-time
• You have a valid US driver's license with a clean driving record

WHAT WE OFFER

• Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
• Bonus Plan Take advantage of a bonus plan based on performance
• Employee Assistance Program Access support whenever needed through our Employee Assistance Program
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.