Rental Sales Agent (Baltimore Airport)

SIXT; Baltimore (MD); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

401k plan

Paid time off

Uniform provided

Employee discounts

Bonus plan

Job summary

SIXT is hiring at the Baltimore area airport for a customer-service oriented sales role. You will greet customers, guide them through the car rental process, and actively upsell upgrades and services.

You will earn an hourly rate of $19.20 with uncapped bonuses, and the role offers a path to an average annual salary of $55,000 to $70,000 depending on hours and performance. Join a fast-paced, customer-focused team with opportunities for development, flexible working hours, and an emphasis on

Qualifications

• Proven sales talent with upselling and closing experience.
• Experience from sectors such as retail, hospitality, banking, B2B, or car rental with a service mindset.

Responsibilities

• Be the first point of contact for customers – friendly, professional and sales-driven.
• Greet customers and guide them through the rental process, building rapport and identifying needs from the first moment.
• Prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services.
• Meet and exceed sales goals through successful upselling and cross-selling.
• Handle customer inquiries with urgency, staying organized and service-oriented.

Skills

Upselling

Closing deals

Customer service

Face-to-face sales

Communication skills

Job description

Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles to meet the customer's needs and driving the rental experience at the airport branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from flexible working hours and great development opportunities. Earn an hourly rate of $19.20 with the opportunity to earn uncapped bonuses, resulting in an average salary range from $55,000 up to $70,000 with unlimited earning potential.

YOUR ROLE AT SIXT

• You are the first point of contact for our customers – friendly, professional and passionate about sales and service
• You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment
• You prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services to maximize every interaction
• You meet and exceed sales goals through successful upselling and cross-selling, motivated by performance-based earnings
• You handle customer inquiries with urgency and professionalism, always organized, service-oriented and with a smile

YOUR SKILLS MATTER

• You are a proven sales talent with upselling and closing experience, motivated by targets and direct customer contact
• You bring valuable experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships
• You possess excellent verbal communication skills and enjoy direct customer interaction
• You are comfortable working in a commission-driven environment and thrive under pressure
• You are willing to work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours
• You have a valid US driver's license with a clean driving record and are authorized to work in the US without requiring sponsorship

WHAT WE OFFER

• Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
• Bonus Plan Take advantage of an uncapped commission and bonus plan - top performers are rewarded
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
• Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed

Additional Information

All your information will be kept confidential according to EEO guidelines.

About us

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.