Rental Sales Agent - $18.81 + $1,500 Sign-on + Untappd Commission

Europcar Mobility Group; Denver (CO); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking dynamic Rental Sales Agents to elevate their sales career. This role offers a unique opportunity to engage with customers and provide tailored solutions that enhance their rental experience. With a focus on delivering top-notch customer service, you will utilize effective sales techniques to maximize sales opportunities and meet performance standards. If you thrive in a fast-paced environment and have a passion for sales, this is the perfect chance to grow your career while earning top pay. Join a forward-thinking company that values integrity and professionalism in sales.

Benefits

Medical, Vision, Dental

401k

Employee Discounts

Referral Bonus

Company Life Insurance

Flexible Spending Accounts

Parental Leave

Employee Assistance Program

Qualifications

• Proven sales experience in a dynamic environment with a focus on customer service.
• Strong ability to maintain a positive attitude and resolve customer issues.

Responsibilities

• Maximize sales opportunities by offering additional services to customers.
• Provide exemplary customer service and ensure accurate rental processing.

Skills

Sales Experience

Customer Service Excellence

Effective Communication

Attention to Detail

Rapport Building

Sales Techniques

Job description

Are you ready to take your sales career to new heights? At Fox Rent-A-Car, we're searching for dynamic Rental Sales Agents who excel at delivering top-notch customer service. This is the perfect opportunity if you have a passion for sales, a positive attitude, and the ability to thrive in a fast-paced environment. In this role, you’ll have the chance to engage with customers, understand their needs, and offer tailored solutions that enhance their rental experience. With the potential to earn top pay, the sky's the limit!

Responsibilities:

1. Maximize Sales Opportunities: Consistently offer optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
2. Utilize Effective Sales Techniques: Build rapport through open-ended questions, apply top-down sales strategies, emphasize product features and benefits, and skillfully overcome customer objections.
3. Exemplary Customer Service: Acknowledge customers in line, smile, make eye contact, use the customer’s name, and maintain composure even in challenging situations.
4. Achieve Sales Targets: Meet or exceed Monthly Sales Performance Standards, demonstrating consistent success in sales goals.
5. Follow Approved Sales Processes: Use company-approved, service-based sales dialogues with integrity and professionalism to ensure customer trust and satisfaction.
6. Accurate and Efficient Rental Processing: Qualify and process customer rentals precisely, paying close attention to detail and ensuring all transactions are handled efficiently.
7. Comprehensive Customer Engagement: Review rental parameters with all customers, ensuring they fully understand rates, optional charges, and services. Provide clear answers, offer maps and directions, and promptly resolve customer service issues.

Minimum Requirements:

1. Sales Background: Proven sales experience in a dynamic, fast-paced environment.
2. Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
3. Sales Techniques: Proficient in rapport building, top-down sales strategies, and overcoming customer objections.
4. Customer Service Excellence: Strong ability to acknowledge customers, maintain a positive attitude, and resolve issues professionally.
5. Sales Performance: Demonstrated success in meeting or exceeding Monthly Sales Performance Standards.
6. Integrity in Sales: Adherence to company-approved sales processes focusing on integrity and professionalism.
7. Attention to Detail: Precision in qualifying and processing customer rentals with high accuracy.
8. Effective Communication: Clear and concise in explaining rental parameters, answering customer questions, and offering assistance.

We offer:

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
• Company Life Insurance
• Flexible spending accounts & other voluntary benefits
• Parental leave
• Employee assistance program