Rental Sales Agent

Europcar Mobility Group; Phoenix, Northern (AZ, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Europcar Mobility Group in Phoenix, AZ is seeking a Rental Sales Agent to be the first point of contact for customers, handling reservations and rental agreements with accuracy while delivering exceptional service and maximizing sales opportunities.

You will use effective sales techniques to upsell optional coverage, upgrades, and add-ons, build rapport, address objections, and ensure compliant transactions, supporting branch operations as needed.

Qualifications

• Sales experience in a dynamic, fast-paced environment.
• Ability to offer optional coverage products, vehicle upgrades, and add-ons.
• Strong customer service skills and professional communication.
• Sales-driven attitude focused on meeting and exceeding targets.

Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism.
• Warmly welcome customers and provide an exceptional service experience from start to finish.
• Maximize sales opportunities by offering coverage products, upgrades, and add-ons with 100% compliance.
• Build rapport, overcome objections, and ensure compliant transactions while supporting branch operations.

Skills

Sales background

Product expertise

Customer service

Communication skills

Job description

**Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales!**Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our team, where you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities.**Key Responsibilities:*** Handle reservations and process rental agreements with accuracy and professionalism.* Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.* **Maximize sales opportunities** by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.* **Utilize effective sales techniques** by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.* Adhere to all rental policies and procedures to ensure smooth and compliant transactions.* Assist customers by identifying any additional services or products that may enhance their rental experience.* Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.* Support branch operations by performing additional duties as requested by management.**What We’re Looking For:*** **Sales Background**: Proven sales experience in a dynamic, fast-paced environment.* **Product Expertise**: Skilled in offering optional coverage products, vehicle upgrades, and additional services.* Strong customer service skills and the ability to communicate professionally.* A sales-driven attitude with a focus on meeting and exceeding targets.* Ability to work efficiently in a fast-paced, customer-focused environment.* Attention to detail and a commitment to providing accurate and timely service.**Why Join Us?*** Be part of a dynamic team that values customer satisfaction and professional growth.* Play a key role in enhancing the customer experience while contributing to the company’s success.* Enjoy opportunities for career development within a fast-growing company.If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!