Rental Operations & Sales Manager

Insight Global; Olathe (KS); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Rental Sales and Operations Manager to provide leadership for our client’s heavy equipment rental business in Olathe, Kansas. You will oversee both sales and operations to ensure a seamless rental experience and drive profitability.

The role requires proven ability to motivate sales and operations teams with in-depth knowledge of construction/heavy equipment industries and strong P&L management experience.

Qualifications

• 5+ years in sales management and operations management.
• Experience in heavy equipment or construction industries.
• Bachelor's degree in business or related field.
• Experience managing sales and operations for heavy equipment rental.

Responsibilities

• Oversee rental coordination, yard operations, transportation and rental sales procedures.
• Develop training plans including onboarding and continued education.
• Manage Rental Profit & Loss for the assigned location to drive profitability.
• Drive customer satisfaction and loyalty through proactive communications and follow up.
• Coordinate with Fleet Service Coordinator to ensure proper support of Rental equipment.
• Lead Rental Sales Representatives' performance and CRM usage.
• Some travel is required for training or to assist at other locations.

Skills

Leadership

P&L analysis

Forecasting

Inventory control

Team motivation

Construction industry knowledge

Education

Bachelor's degree in business or related field

Job description

• 5+ years relevant sales management and operations management experience.
• Management experience in the heavy equipment, construction, or other relevant industry
• Proficiency in profit and loss analysis, financial statements, budgeting, and other financial aspects of the business.
• Experience in inventory control, forecasting, ordering, and terms management.
• Experience and ability motivating and managing others, creating a high-performing sales and operations team.
• Strong knowledge of the construction industry, including equipment rental practices and market dynamics.
• Bachelor's degree in business or a related field
• Experience managing sales and operations for a heavy equipment rental business

Summary:

Insight Global is seeking a Rental Sales and Operations Manager to provide overall leadership and direction for our client's Heavy Equipment rental business in Olathe, Kansas. As a Rental Manager, you will oversee the sales and operational aspects of the Olathe Kansas heavy equipment dealership, ensuring a seamless and successful rental experience for customers. We are seeking an individual with a proven track record of motivating sales and operations teams that possesses in-depth knowledge of the construction and/or heavy equipment industry, and that is skilled in managing profit and loss (P&L).

Primary Responsibilities:

• Manage the development, implementation and adherence of rental coordination, yard operations, transportation and Rental sales procedures and behaviors
• Direct the development, implementation and adherence of training plans including onboarding and continued education.
• Manage Rental Profit & Loss statement for assigned location, focusing on developing strategic sales opportunities, inventory needs and expense control to drive profitability.
• Drive customer satisfaction and increased customer loyalty through proactive communications and follow up with customers to identify their needs and diligently work to ensure customer problems are resolved quickly.
• Work with the Fleet Service Coordinator to ensure proper support of Rental equipment.
• Manage Rental Sales Representative performance on the following: rep behaviors, attitude, technique, territory and opportunity coverage, profitability, sales volume, account coverage, new account generation, CRM use, overall performance, etc.
• Some travel is required for training and/or to assist at other locations.