Rental Operations Manager

QXO; Victor (ID); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, holidays, and parental leave

Job summary

QXO is seeking a driven Rental Operations Manager to own daily rental department activities, optimize processes, and drive profitability. You will manage reservations, contracts, deliveries, returns, and billing while ensuring data accuracy across systems.

Lead reporting and analytics to track utilization, revenue, and fleet performance. Build strong contractor relationships and expand rental revenue with cross-functional collaboration.

Qualifications

• 3+ years of experience in equipment rental, fleet management, or operations management.
• Experience with rental software and ERP systems.
• Strong analytical and organizational abilities with attention to detail.
• Ability to improve workflows and establish scalable processes.
• Excellent customer service and relationship-building skills.
• Self-motivated, able to work independently and lead initiatives.
• Ability to collaborate across operations, sales, yard, and leadership teams.

Responsibilities

• Own and manage daily rental department operations: reservations, contracts, deliveries, returns, billing, and availability.
• Develop scalable processes to improve efficiency, service, and profitability.
• Manage and optimize rental software and data accuracy across systems.
• Establish KPIs and reporting for utilization, revenue, margins, and fleet performance.
• Analyze assets to identify revenue drivers, underutilized assets, and lifecycle management.
• Oversee fleet readiness, inspections, maintenance, and lifecycle planning.
• Coordinate with yard, sales, accounting, and leadership for proper staging, delivery and returns.
• Build relationships with contractors and customers through exceptional service and equipment solutions.
• Identify opportunities to grow rental revenue and expand customer relationships.
• Partner with leadership to evaluate software and processes and recommend improvements.
• Support branch operations during slower rental periods and foster team collaboration.
• Help establish a scalable, profitable rental department at the location.

Skills

Analytical skills

Process development

Organizational skills

Customer service

Self-motivation

Cross-functional collaboration

Independent work

Education

High school diploma or equivalent

Tools

Point of Rental

ERP systems

Fleet management software

Operational reporting tools

Job description

Overview

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you will do:

• Own and manage the daily operations of the rental department, including reservations, contracts, deliveries, returns, billing, and equipment availability.
• Develop organized, scalable processes that improve efficiency, customer service, and profitability.
• Manage and optimize rental software and business systems to ensure accurate customer, equipment, utilization, and financial data.
• Establish reporting, KPIs, and operational metrics to measure equipment utilization, revenue, margins, fleet performance, and business growth opportunities.
• Analyze equipment performance and identify which assets are driving revenue, underutilized, require replacement, or should be retired.
• Oversee fleet readiness, inspections, maintenance coordination, repairs, and lifecycle planning.
• Coordinate with yard, sales, accounting, and leadership teams to ensure equipment is properly staged, maintained, delivered, and returned.
• Build strong relationships with contractors and customers by providing exceptional service and equipment solutions.
• Identify opportunities to grow rental revenue, expand customer relationships, improve fleet utilization, and increase profitability.
• Partner with leadership to evaluate current software, reporting tools, and business processes and recommend improvements where needed.
• Support branch operations and assist other departments during slower rental periods, contributing to a collaborative, team-first culture.
• Help establish the rental department as a highly organized, scalable, and profitable business within the location.

What you will bring:

• High school diploma or equivalent required.
• 3+ years of experience in equipment rental, fleet management, construction equipment, operations management, asset management, or a related industry.
• Experience with rental software, ERP systems, operational reporting tools, or fleet management systems.
• Strong analytical skills with the ability to interpret data, track performance, and identify opportunities for improvement.
• Experience developing processes, improving workflows, and creating operational structure.
• Strong organizational skills with the ability to manage multiple priorities and changing business demands.
• Mechanical aptitude and an understanding of equipment maintenance, utilization, and lifecycle management.
• Excellent customer service and relationship-building skills.
• Self-motivated with the ability to work independently and take ownership of results.
• Ability to collaborate effectively with operations, sales, yard, accounting, and leadership teams.

Preferred Qualifications

• Equipment rental industry experience.
• Experience with Point of Rental or similar rental management software.
• Experience managing rental fleets ranging from small tools to heavy construction equipment.
• Experience with asset utilization analysis, fleet optimization, and equipment lifecycle planning.
• Knowledge of construction, contractor services, building materials, or equipment operations.

What you will earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave

QXO is an Equal Opportunity Employer.We value diversity and do not discriminateon the basis ofrace, color, religion,gender or sexual orientation, national origin, age, disability, or any other protected status.