Rental Operations & Customer Success Coordinator

Texas First Rentals; Van Alstyne (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Texas First Rentals in Van Alstyne, TX is hiring for a branch Operations Associate who supports daily rental transactions, delivers excellent customer service, and coordinates equipment availability to meet branch revenue goals.

The role requires 1–3 years of related experience, a high school diploma, and a valid driver's license; you will work closely with sales and service teams to maintain organized processes and accurate records.

Qualifications

• One to three years of work-related skill, knowledge, or experience is required
• High school diploma or equivalent required
• Valid driver’s license

Responsibilities

• Models and reinforces Values Based Leadership to align with mission
• Fosters customer relations to improve loyalty and satisfaction
• Executes exceptional customer service and builds relationships with customers
• Completes rental quotes, contracts, and invoicing with accuracy and timeliness
• Coordinates with shop staff regarding repair status and equipment availability

Skills

Construction equipment knowledge

Customer service

Communication skills

MS Office

Inventory management

Problem solving

Education

High school diploma or equivalent

Tools

MS Office

Job description

Texas First Rentals in Van Alstyne, TX is hiring for a branch Operations Associate who supports daily rental transactions, delivers excellent customer service, and coordinates equipment availability to meet branch revenue goals.

The role requires 1–3 years of related experience, a high school diploma, and a valid driver's license; you will work closely with sales and service teams to maintain organized processes and accurate records.