Rental Office Assistant

The JOY FM; Virginia (MN); On-site; USD 38,000 - 48,000; Full time

Job summary

The JOY FM is seeking an organized office coordinator to join our team, handling tenant communications, payments in Buildium, and daily admin tasks. You will route calls, follow up with prospects, and support maintenance issue triage with management.

Proficiency in Facebook/Instagram, MS Office, and strong written and verbal communication will help you succeed in a fast-paced environment.

Qualifications

• Experience with Buildium is preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Answer and route incoming calls.
• Follow up calls, emails and texts to prospective tenants.
• Assist in setting and tracking feedback from showings to prospective tenants.
• File, copy and scan paperwork as needed.
• Assist in receiving customer payments and entering into Buildium.
• Help manage social media posts on Facebook and Instagram to increase internet presence and advertise rentals.
• Accept and post tenant payments in Buildium.
• Order replacement parts and record warranties.
• Accurately convey and triage maintenance issues from tenants to management in a timely and clear fashion.

Skills

Buildium

Social media posting

Phone communication

MS Office

Written communication

Multitasking

Time management

Computer skills

Education

High School Diploma

Tools

Buildium

Facebook

Instagram

Job description

Description

• Full-time/Part-time Monday-Friday 9-5
• Answer and route incoming calls
• Follow up calls, emails and texts to prospective tenants
• Assist in setting io and tracking feedback from showings to prospective tenants
• File, copy and scan paperwork as needed
• Assist in receiving customer payments end enter into Buildium
• Help manage social media post on Facebook and Instagram to increase internet presence and advertise our rentals
• Accepting and Posting tenant payments in Buildium
• Order replacement parts, record warrantees, etc.
• Accurately convey and triage maintenance issues from tenants to management in a timely and clear fashion

Knowledge, Skills, and Abilities

• Knowledge of Buildium Property Management software is a plus
• Excellent computer skills and understanding
• Expert level in posting on Facebook, Instagram, etc.
• Outstanding phone and customer service skills
• Proficient in MS Office (Word/Excel)
• Outstanding verbal and written communication skills
• Proven ability to perform a diverse array of functions at once
• Ability to manage priorities and tasks

Qualifications

• High School Diploma
• Previous experience in professional setting or office
• Willingness to learn, grow, and help wherever is needed most
• Experience: Buildium: 1 year (Preferred)
• Property leasing: 1 year (Preferred)

Need info on how to become a Business Ministry Partner?