RENTAL MECHANIC TECHNICIAN ADVISOR

American Rental Association (ARA); Sterling (VA); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading machinery company is seeking a Mechanic Technician Advisor in Dulles, Virginia. This role involves completing service assignments, providing technical support, and ensuring customer satisfaction. Candidates must have significant experience with heavy construction equipment, strong mechanical skills, and leadership abilities. Competitive benefits include health insurance and a sign-on bonus.

Benefits

Health, dental and vision insurance

Paid time off

401(k) matching

Life and disability insurance

Tuition reimbursement

Employee referral bonus program

Discounts for services and products

In-house training programs

Qualifications

• Minimum of five years' experience with heavy construction equipment required.
• Must be able to occasionally operate heavy machinery.
• Supervisory experience preferred.

Responsibilities

• Complete service assignments and provide technical assistance to other technicians.
• Promote customer satisfaction and teamwork within the department.
• Lead and motivate employees while promoting a positive experience.

Skills

Mechanical aptitude

Troubleshooting

Customer relations

Leadership

Communication

Time management

Self-starter

Education

High school diploma or GED

Tools

Microsoft Office

Job description

We are currently offering a $1,500 sign-on bonus for Mechanic Technician Advisor new hires, payable after 90-days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Mechanic Technician Advisor in Dulles, Virginia. The Rental Mechanic Technician Advisor is responsible for completing service assignments and providing technical assistance to other technicians in a positive and efficient manner, while promoting the highest level of quality, safety, customer satisfaction and teamwork within the department. Seeking candidates with a minimum of five years' experience with heavy construction equipment. High school diploma or GED required. Supervisory experience, preferred.

Requirements for the Rental Mechanic Technician Advisor position include:

• Strong mechanical aptitude and expert level troubleshooting skills; able to accurately diagnose and repair equipment.

• Must be able to occasionally operate heavy machinery.
• Excellent customer relations skills.
• Must be a strong communicator with excellent verbal and communication skills.

• Must be able to lead and motivate employees.
• Must be able to establish and maintain effective working relationships and manage time effectively.

• Self-starter able to work with limited supervision.
• Must be able to perform in a fast-paced environment.
• Proficient in the use of a computer, Microsoft Office products and service software required in position; able to complete service reports and provide pertinent details for work orders.
• Strong written and verbal communication skills.
• Must be able to work shifts as needed, including days, nights, and/or weekends to meet customer needs.
• Promote a positive customer experience
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Mechanic Technician Advisor job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit. The employee must regularly lift and /or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.

Carter Machinery is a drug-free workplace.

*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.