Rental Manager

Sandestin Investments LLC; Miramar Beach (FL); Sur place; USD 80 000 - 105 000; Plein temps

Résumé du poste

Sandestin Golf and Beach Resort in Miramar Beach, FL seeks a Rental Manager to oversee the day-to-day operations of its vacation rental program. You will coordinate property readiness, housekeeping, maintenance, and guest concerns, ensuring owner and guest expectations are met in a fast-paced resort environment.

The ideal candidate is hands-on, highly organized, and capable of managing multiple priorities while maintaining a high standard of service across 1,000+ rental units.

Qualifications

• Previous experience in vacation rental management, resort operations, property management, or hotel operations.
• Experience coordinating multiple properties, departments, or a high volume of daily tasks strongly preferred.
• Exceptional organizational and multitasking skills, with the ability to prioritize competing demands in a busy environment.
• Strong attention to detail and the ability to track numerous issues, deadlines, and follow-up items at the same time.
• Excellent communication and problem-solving skills.
• Ability to remain calm, professional, and productive when unexpected issues arise.
• Comfortable working with property management systems, spreadsheets, reports, email, and other computer applications.
• Ability to work independently while collaborating effectively with multiple departments.
• Strong follow-through and accountability, with a focus on completing tasks rather than simply passing them along.
• Flexible to work occasional evenings, weekends, holidays, or other peak periods as operational needs require.

Responsabilités

• Oversee daily vacation rental operations across a portfolio of more than 1,000 rental units.
• Coordinate property readiness, inspections, housekeeping, maintenance requests, and guest concerns to ensure units meet resort standards.
• Work closely with reservations, housekeeping, maintenance, and other departments to resolve issues and prepare for guest arrivals and departures.
• Monitor property conditions and follow up on repairs, deficiencies, and outstanding work orders.
• Communicate professionally with property owners regarding rental operations, property concerns, and service needs.
• Respond to guest issues and coordinate timely solutions to protect the guest experience.
• Monitor occupancy, arrival and departure schedules, property status, and operational priorities.
• Maintain accurate records, reports, work orders, and property information.
• Identify operational issues, follow through on outstanding items, and ensure important tasks are completed on time.
• Assist with developing and maintaining procedures that improve efficiency, communication, and consistency across the rental program.
• Help ensure rental properties meet established cleanliness, maintenance, presentation, and service standards.
• Support departmental goals related to guest satisfaction, owner relations, property performance, and operational efficiency.
• Provide leadership, direction, and support to team members as needed.
• Perform other duties as assigned.

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Rental Manager

RENTAL OWNER RELATIONS Full-Time Management Sandestin Golf and Beach Resort, Miramar Beach, FL, US

6 days ago Requisition ID: 1993

Rental Manager

Sandestin Golf and Beach Resort | Miramar Beach, Florida

Position Summary

Sandestin Golf and Beach Resort is a premier destination on Florida’s Emerald Coast, spanning approximately 2,400 acres between the Gulf of Mexico and Choctawhatchee Bay. With more than 1,000 vacation rental units, multiple neighborhoods, and a wide range of resort amenities, managing the rental operation requires strong organization, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.

The Rental Manager oversees the day-to-day operations of the vacation rental program, helping ensure properties are properly maintained, prepared for guest arrivals, and managed to meet owner and guest expectations. This position works closely with housekeeping, maintenance, reservations, property owners, and other resort departments to keep operations running smoothly and provide a positive guest experience.

The ideal candidate is a hands-on, highly organized multitasker who can manage competing deadlines, solve problems quickly, communicate effectively, and keep track of numerous details without losing sight of the bigger picture.

Essential Duties and Responsibilities

• Oversee daily vacation rental operations across a portfolio of more than 1,000 rental units.
• Coordinate property readiness, inspections, housekeeping, maintenance requests, and guest concerns to ensure units meet resort standards.
• Work closely with reservations, housekeeping, maintenance, and other departments to resolve issues and prepare for guest arrivals and departures.
• Monitor property conditions and follow up on repairs, deficiencies, and outstanding work orders.
• Communicate professionally with property owners regarding rental operations, property concerns, and service needs.
• Respond to guest issues and coordinate timely solutions to protect the guest experience.
• Monitor occupancy, arrival and departure schedules, property status, and operational priorities.
• Maintain accurate records, reports, work orders, and property information.
• Identify operational issues, follow through on outstanding items, and ensure important tasks are completed on time.
• Assist with developing and maintaining procedures that improve efficiency, communication, and consistency across the rental program.
• Help ensure rental properties meet established cleanliness, maintenance, presentation, and service standards.
• Support departmental goals related to guest satisfaction, owner relations, property performance, and operational efficiency.
• Provide leadership, direction, and support to team members as needed.
• Perform other duties as assigned.

Qualifications

• Previous experience in vacation rental management, resort operations, property management, or hotel operations.
• Experience coordinating multiple properties, departments, or a high volume of daily tasks strongly preferred.
• Exceptional organizational and multitasking skills, with the ability to prioritize competing demands in a busy environment.
• Strong attention to detail and the ability to track numerous issues, deadlines, and follow-up items at the same time.
• Excellent communication and problem-solving skills.
• Ability to remain calm, professional, and productive when unexpected issues arise.
• Comfortable working with property management systems, spreadsheets, reports, email, and other computer applications.
• Ability to work independently while collaborating effectively with multiple departments.
• Strong follow-through and accountability, with a focus on completing tasks rather than simply passing them along.
• Flexible to work occasional evenings, weekends, holidays, or other peak periods as operational needs require.

Key Skills for Success

• Organization: Keep property details, schedules, work orders, and follow-up items organized across a large rental portfolio.
• Multitasking: Manage several priorities at once without overlooking important details.
• Time Management: Recognize what needs immediate attention and what can be scheduled for later.
• Communication: Keep owners, guests, and internal departments informed and working toward the same goals.
• Problem-Solving: Address issues quickly and coordinate the right resources to resolve them.
• Accountability: Follow through on commitments and make sure outstanding issues are resolved.

Physical Requirements

• Ability to walk properties and inspect rental units as needed.
• Ability to navigate stairs, uneven surfaces, parking areas, and various resort properties.
• Ability to work indoors and outdoors in Florida’s heat, humidity, rain, and other weather conditions.
• Ability to stand, walk, bend, and move throughout the workday as operational needs require.
• Ability to use a computer, telephone, and other standard office equipment for extended periods.

This position operates in a fast-paced resort environment with changing daily priorities, seasonal occupancy fluctuations, and a high volume of coordination across multiple departments. Success requires flexibility, sound judgment, strong organizational skills, and the ability to keep operations moving while maintaining a high standard of service.