Rental Manager

Cisco Equipment; Lubbock, Northern (TX, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Generous PTO

Holiday plan

401k with company match

Job summary

Cisco Equipment seeks a rental management leader to oversee rental customers, equipment, and contracts while controlling utilization and costs across the rental department. This role is central to the company’s growth and operational success.

The ideal candidate will manage personnel, develop strategies with senior leaders, and ensure effective reporting and performance against targets in a fast-paced environment.

Qualifications

• Must be highly organized with long- and short-range planning skills.
• Strong verbal and written communication abilities for diverse stakeholders.
• Five+ years in the field or similar firm with heavy equipment knowledge and some managerial experience.

Responsibilities

• Plan, develop and control rental and contract maintenance activities to meet revenue goals within budget.
• Monitor market conditions and customer base trends to support programs.
• Hire and terminate all staff reporting to this position.
• Delegate duties while owning results and execution quality.
• Interact with customers to secure rentals and maintenance agreements per policy.
• Collaborate with leadership to develop detailed strategic plans for 3–5 years.

Skills

Organization

Communication

Leadership

Budgeting

Education

High School Diploma

Bachelor’s Degree or higher

Job description

Description

Job Summary:

This is an opportunity to join a highly entrepreneurial and growing business, backed by investors who represent leading figures within the equipment rental industry. Cisco Equipment desires to fill a rental management position where the individual would be responsible for managing rental customers, equipment, contracts along with all aspects of controlling and reviewing equipment utilization and costs associated with the rental department. This position is key to the success of the organization.

Scope & Responsibilities:

• Plan, develop and control the rental and contract maintenance activities of Cisco Equipment to meet its targeted rental and contract maintenance revenue goals within budget guidelines.
• Maintain an awareness of market conditions, trends of this company's customer base changes, and other information pertinent to the success of its rental and contract maintenance programs.
• Hire and terminate all persons reporting to this position.
• Delegate the performance of specific groups of duties related to the functioning of the department with the full understanding that the responsibility for the results and the manner in which they were achieved lie solely with this position.
• Working daily at renting company products and contracting support services to existing and new customers in accordance with the policies of the company to achieve targeted revenue goals including taking incoming calls from customers and completing rental or contract maintenance agreements.
• Working with the President, General Manager and rental staff in the development of detailed strategies and action plans by which to achieve the goals of the annual and three-to-five-year rental and contract maintenance services plans including time frames, areas of responsibility for each step; recording an following up with all assignments and deadlines to assure attainment.
• Assuring consistent reporting of departmental activities such as rental and maintenance sales summaries, persons/companies contacted, ratio of sales/leases/contracts to calls and similar measures of productivity.
• Assisting with market analyses, customer reviews, product evaluations on an ongoing basis at the direction of the President or General Manager to help assure the viability of this department of the company over the long-term staying abreast of technological advances and competition in the company's chosen market, being prepared to offer alternatives for shrinking revenues in specific areas.
• Creating and maintaining a work environment that encourages personnel to perform to their best ability; rewarding exceptional performance and penalizing failure to perform to expectation to preserve the understanding that effort without measurable results is not acceptable.
• Providing with the Service Manager a priority listing of equipment that needs maintenance or repair to fulfill customer and company needs economically, effectively and to meet a preset time schedule; allowing the Service Manager to supervise the rental mechanic while monitoring the attainment of the schedule.
• Demonstrating good judgment and reasoning in investigating and solving problems including those with customers, personnel, and the company.
• Seeking guidance and direction in the performance of responsibilities and duties.
• Complete other duties as assigned.

Requirements

Skills & Qualifications:

• Personal skills must include excellent organization, short- and long-range planning, relating and communicating well with a variety of personalities and styles comfortably, and superior capacity to explain detailed arrangements to both business novices and experienced rental costumers. This individual must have the ability to manage multiple priorities, locate customers and discover their requirements, use common sense in approaching customers, stay abreast of the economic and technical changes in the area and in customers' operations, motivate others to perform to their best ability, project credibility, integrity, and commitment to the company.
• Must be able to do routine arithmetic calculations, prepare relatively complex financing calculations, prepare and understand carious statistical reports, read and understand financial reports, rental reports, and budgets.
• Must be able to communicate in the language(s) in use in the area where doing business both verbally and in writing well enough to converse, create, and promote the company image thought exercising of sound, ethical business practices as related to customers, personnel and the business community.

Education & Experience:

• High School Diploma required; Bachelor's Degree or higher in business management, marketing, and sales, accounting, engineering or an allied discipline from an accredited college or university preferred.
• Five or more years’ experience in this field or a similar firm with knowledge of heavy construction/farm equipment plus some managerial experience.

Physical Requirements:

• Prolonged periods standing, squatting, bending, or sitting.
• Must be able to lift up to 75 pounds at times
• Must be able to pass a WorkSteps exam (fit for duty)
• Must be able to pass a drug test and physical.

Compensation:

• Compensation will be a competitive annual salary, generous PTO and Holiday plan, along with Company offered benefits, and 401k (with matching once eligible).