Rental Manager

4 Rivers Equipment LLC; El Paso (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Medical/Dental/Vision Plans

401K and Roth IRA Options with Company Match

Online Learning Resources

Generous Paid Time Off

Employee Discounts

Job summary

4 Rivers Equipment LLC in El Paso, TX is seeking a qualified individual to join their equipment rental division. The role is focused on elevating customer service experiences and managing the rental fleet effectively. The ideal candidate will have technical experience in rental operations, with strong leadership capabilities to mentor others.

This position offers comprehensive benefits and a supportive team environment dedicated to exceptional service. Ideal candidates will possess a high school diploma and relevant experience.

Qualifications

• Technical experience in equipment rental or related field.
• Leadership experience with a focus on team development.

Responsibilities

• Serve as frontline support for customer rental inquiries.
• Conduct performance evaluations for team growth.
• Manage the rental fleet to meet customer demands.
• Maintain records for licenses and inspections.
• Collaborate with service department for equipment upkeep.
• Work with sales team to secure customer transactions.
• Supervise and mentor rental coordinators.
• Manage rental department budget for profitability.
• Foster relationships with customers and stakeholders.

Skills

Customer service

Team leadership

Equipment management

Technical knowledge

Education

High School diploma or equivalent

Job description

Get ready to embark on a journey as the architect of customer delight in our equipment rental division. Your mission is to ensure that every interaction leaves our customers feeling like they've struck gold with our service, every single time! 4Rivers Equipment in El Paso, TX is currently seeking qualified candidates for a full-time position.

Company Overview:

At 4Rivers Equipment, you're not just joining a team; you're becoming part of an award-winning John Deere family! With locations stretching from Fort Collins, CO to El Paso, TX, we offer you the opportunity to cultivate your career while enjoying a dynamic and team-oriented workplace. Our mission? To enhance the lives of our customers, business partners, and employees - because here, we're not just coworkers; we're collaborators in success!

Perks and Benefits:

• Comprehensive Medical/Dental/Vision Plans with Low Deductibles
• 401K and Roth IRA Options with Company Match and Profit Share
• Life/AD&D Insurance Coverage
• Access to Online Learning Resources and JD University
• Generous Paid Time Off
• Employee Discounts and ADP LifeMart Savings

Key Responsibilities:

• Serve as the frontline support for customers with rental inquiries and concerns, ensuring prompt and effective resolution.
• Conduct performance evaluations to foster growth and development within the team.
• Curate and manage the rental fleet to meet customer demands and maintain operational excellence.
• Maintain meticulous records for licenses, inspections, and asset management, ensuring compliance and efficiency.
• Collaborate with the service department to ensure the maintenance and upkeep of rental equipment.
• Partner with the sales team to identify and secure equipment for customer transactions, enhancing sales opportunities.
• Supervise and mentor the yard coordinator and rental inventory coordinator, fostering a culture of excellence and teamwork.
• Maintain oversight of the rental department budget, optimizing resource allocation and profitability.
• Foster positive relationships with internal stakeholders and customers, embodying the 4Rivers commitment to exceptional service.

Qualifications:

• High School diploma or equivalent; additional technical education or certifications preferred.
• Two years of technical experience in equipment rental or related field.
• Demonstrated supervisory or leadership experience, with a passion for team development and collaboration.

At 4Rivers Equipment, diversity and inclusion are integral to our culture. We welcome applicants from all backgrounds, including those with disabilities, and are dedicated to providing reasonable accommodation throughout the hiring process and employment journey. If you require assistance or accommodation, please don't hesitate to reach out - we're here to support you!

Pay rate commensurate with knowledge, experience and location.