Rental Fleet & Guest Experience Manager

Bering Straits Native Corporation; Nome (AK); On-site; USD 52,000 - 76,000; Full time

Job summary

Bering Straits Development Company in Nome, AK seeks a Rental Vehicle Manager to oversee the rental fleet and hotel bookings, lead a team, and ensure excellent customer service. The role requires strong communication, multitasking, and the ability to work varied shifts, including evenings and weekends.

Training on reservation systems is provided. Ideal candidates have a clean driving record, 2+ years licensed driving, and the stamina to handle physical tasks while delivering high-quality service

Qualifications

• High school diploma required; secondary education is a plus.
• Clean driving record and license held for at least 2 years.
• Ability to handle physical demands and lifting up to 40 lbs.

Responsibilities

• Oversee day-to-day rental fleet operations and bookings.
• Lead and motivate the team; resolve on-site issues.
• Communicate with customers professionally, in person and by phone.
• Ensure top customer experience for vehicle renters and guests.
• Learn and operate Rental Vehicle and Hotel Reservation Systems.

Skills

Customer service

Communication

Multi-tasking

Team leadership

Time management

Problem solving

Education

High school diploma

Tools

Microsoft 365

Rental Reservation System

Hotel Reservation System

Job description

Bering Straits Development Company in Nome, AK seeks a Rental Vehicle Manager to oversee the rental fleet and hotel bookings, lead a team, and ensure excellent customer service. The role requires strong communication, multitasking, and the ability to work varied shifts, including evenings and weekends.

Training on reservation systems is provided. Ideal candidates have a clean driving record, 2+ years licensed driving, and the stamina to handle physical tasks while delivering high-quality service